8x8 Awarded Four New Patents for Communications Cloud
At 8x8, innovation is at our core, and we are constantly striving to enhance the World’s First Communications Cloud by anticipating the needs of customers and partners in the evolving enterprise communications and collaboration market.
The latest recognition of 8x8 innovation is the awarding of three new U.S. patents and one new U.K. patent that cover technology innovations that improve global enterprise communications and contact center solutions. The new patents bring our total to 132 awarded overall – 131 in the United States and 1 in the United Kingdom.
The three 8x8 patents issued by the U.S. Patent and Trademark Office (USPTO) are:
- United States Patent number 9,538,013 titled, “Method and System for Updating Physical Location Information,” awarded on Jan. 3, 2017. This patent relates to updating physical location information of endpoint devices, in aid of emergency service providers.
- United States Patent number 9,578,166 titled, “Identifying and Processing of Unreturned Calls in IPBX,” awarded on Feb. 21, 2017. This invention is about analytics technology to determine which calls into an organization are not returned promptly.
- United States Patent number 9,584,669 titled, “Monitoring of Personal and Business Use of Telephony Devices,” awarded on Feb. 28, 2017. This patent enables processing circuits to monitor business and personal use of telecommunications devices.
The new patent issued by the U.K. Intellectual Property Office (IPO) is:
- United Kingdom Patent number GB2487734 titled, “Answer Machine Detection System,” awarded on February 8, 2017. This invention relates to calling technology that increases answer machine detection accuracy.
At 8x8, our promise is to easily and seamlessly connect employees, customers and applications to improve business performance for enterprises across the globe. And through our continuous innovation, our customers can rely on the 8x8 Communications Cloud to reduce complexity and cost, improve individual and team productivity and performance, and enhance the overall experience for their customers.