Your communication software is the single source of speed for your business. It drives the agility and fidelity of all your employee and customer interactions.
With one platform solution for collaboration and contact centre, you get one system of engagement and one system of intelligence that lets you configure tailored plans across 8 service levels. Arming your employees with the exact tools they need to communicate, collaborate and access your organisation’s most valuable data and experts at the lowest possible total cost of ownership. Ultimately enabling your enterprise to operate at the speed today’s business requires leading to less churn and more revenue.
X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
X2 provides your employees with:
- One click from chat to voice to video meetings
- Company-wide team messaging
- High-definition audio and video conferencing
- Integration with CRM & business applications
Speed to Resolution
X6 includes X4 capabilities plus:
- 4,000 minutes per concurrent agent*
- Voice-focused contact centre
- One click subject matter expert access
- Customer engagement analytics
- Customisable wallboards/dashboards
*For more details, see Unlimited Calling on X Series Plans & Pricing