The 3rd Wave of enterprise communications brings the power we have as consumers to the business creating one system of engagement and in turn, one system of intelligence. With a single cloud engagement solution, you can now arm employees with the tools they need to communicate, collaborate and access the organization’s most valuable data and experts in one intelligent, easy to manage solution. One engagement platform allows you to move at the speed of employee and customer expectations, leading to less churn and more revenue.
X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
X2 provides your employees with:
- One click from chat to voice to video meetings
- Company-wide team messaging
- Meetings for 100 participants
- Integration with CRM & business applications
Speed to Resolution
X6 includes X4 capabilities plus:
- 4,000 minutes per concurrent agent*
- Voice-focused contact centre
- One click subject matter expert access
- Customer engagement analytics
- Customizable wallboards/dashboards
*For more details, see Unlimited Calling on X Series Plans & Pricing