Productivity Solutions
Efficiently enable the new way of working using one integrated platform for voice, video, chat, contact center and APIs to drive collaboration, creativity and accelerated customer outcomes.
Features to increase productivity and efficiency
With voice, video conferencing, chat and contact center integrated into one platform, employees can connect and collaborate across teams and with customers on any device.
Out-of-the-box integrations with CRM, service, support, and productivity applications puts all relevant information and subject matter experts at employees’ fingertips.
Manage all users and locations from a single application to reduce IT time spent administering the phone system.
Enable contact center agents to focus on more complex engagements while the 8x8 Virtual Agent addresses routine topics.
SMS, Voice, Video and Chat Apps APIs provide an easy way to enhance internal communications and drive productivity.
Tools to meet your modern business demandslink to this section
Dynamic Integration Framework
8x8’s unique Dynamic Integration Framework is a standards-based way to easily integrate communications into your existing environment.
Global reach
Our patented technology delivers superior quality of service wherever the conversation takes place.
Securitylink to this section
Reduce vendor and security risk by using one integrated communications platform with the highest levels of security and compliance. No more risk and complexity from dealing with multiple applications from multiple vendors.
Future-proof communications
8x8’s integrated cloud platform gives you the capabilities you need today with a path to easily upgrade in the future. Plus, each X Series plan is tailored for your environment, so you only pay for what you need.
Explore more 8x8 resources
Switching to 8x8 has freed up a lot of our IT staff’s time to focus on doing things that are more strategic in nature than worrying about the day-today tasks of administering the phone system.