What certifications does 8x8 offer?

8x8 offers three certifications:

  • UCaaS Support Certified
  • UCaaS Deployment Certified
  • CCaaS Support Certified
  • CCaaS Deployment Certified

Candidates may seek one, several, or all certifications.

Is training mandatory?

No. The learning path outlines the sequence of recommended courses. The only requirement for Certification is to pass the Certification exams; however, we recommend that candidates new to 8x8 complete training first.

Can certification be transferred?

Certification cannot be transferred to other individuals within a company. 8x8 Certification belongs to the individual who earns it, even if that person changes job roles or employers.

How is the Certification test administered?

Certification tests are administered through 8x8 University. Please email training@8x8.com for details.  

How do I sign up for the exam?

Email training@8x8.com for exam information. 

How soon will I know whether I pass the certification exam?

Support exam results will be provided immediately upon completion of the online examinations. Deployment exam results will be provided within 3 business days of exam completion.

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