Luckily, the management skills you’ve perfected in the office can also be effectively used in the home office. Employee communication is key with all team members, but it’s crucial for remote workers who don’t have face-to-face opportunities with senior leadership every day.
Here are some useful tips when managing remote workers:
1) Make sure your team knows what to expect
Make sure your remote workers know what to expect when working from home. Detail desired work goals, timekeeping procedures, and any administrative information they’ll need.
Create an extensive onboarding package for new team members that details expectations. Designate a point person to whom remote workers can reach out when they have questions.
2) Keep in touch with your remote employees
Commit to creating a welcoming work environment for remote workers by communicating regularly. Schedule weekly check-ins via video conferencing with remote team members, and monthly meetings to discuss goals and progress.
Remote workers want to feel like they’re part of the team, so it’s essential to include them in the company culture.
Set up a messaging group or multiple communication channels specifically for employees to chat about whatever they want. Another idea is to create a standing invite for casual morning coffee chats via video conferencing.
The key is to use the tools you have to create an environment that encourages employee engagement and recreates the sociability of a traditional office space. With 8x8, you can jumpstart your company’s digital transformation with tools that will optimize workflows for management and employees.
Connect with remote employees and virtual teams over HD video meetings. Take advantage of 8x8’s APIs to bring all of your work into one project management platform while unifying communications for your team.
3) Remember to celebrate
Another critical aspect of a traditional workspace that you’ll want to replicate remotely is acknowledging and celebrating key achievements. Employees want to be acknowledged for their excellent work, and recognizing their efforts can increase productivity and improve employee retention.
Since you can’t celebrate with in-person meetings, reward hard work and celebrate milestones like work anniversaries or birthdays with curated care packages. Many companies out there offer customized gifts that can be sent directly to recipients, so they’re perfect for remote employees.
4) Pick the right tools for remote workforce management
Ensure your remote employees are set up for success by providing them with the tools to succeed. Telecommuting offers its own challenges. You can’t just pop by someone’s desk for regular check-ins on a project. Ensure every remote employee is equipped with communication tools, like a headset and a good microphone.
Many people will have some of this equipment already, but make sure it’s accessible across the team.
Choosing the right communications solution is essential for creating productive employee experiences. This is the main platform your employees will use to work and collaborate. Choose software that gives you an all-in-one platform with messaging, video calls, phone calls, and metric tracking.
A cloud-based communications solution is the absolute best way for employees to stay connected and communicate with other team members, clients, and management. The right solution can also provide collaboration tools, analytics, lots of API integrations, and dedicated customer support.