Instant Messaging is Climbing the Corporate Ladder

The key word here is ‘instant’. Forget waiting for an email response, or worse, a return call on voicemail. Who has time for that? Today’s culture demands immediate feedback and efficient communication methods, thanks to years of personal text messaging, social media, and group chat rooms. A new generation is moving into the work place, and they’re bringing the technology with them.

If you’re an employer, you’re probably scrambling to make sure you have an messaging platform in place that is secure, traceable, and maintains your brand. If you don’t, employees will find a work-around on their personal devices and may turn to unsanctioned tools.

EIM Software Integration — Do Your Homework Before Taking the Leap

As you might expect, there are several messaging and collaboration tools in the market today. They are mindful of the challenges facing companies with hundreds of employees and multiple locations. They understand that most businesses have a mobile workforce — some in the office, some working from home, and some working from airport terminals and hotel rooms.

One-on-one chats, group chats, secure file sharing — all have to work seamlessly. And here’s the rub…enterprise messaging software must play nice with other productivity apps, like Skype for Business, Dropbox, and Google Drive, among others. Or your high-speed communication transport becomes a metaphorical train wreck.

Yes, enterprise communication practices are changing, and instant messaging is here to stay. Your work-related email will most likely be relegated to more formal subject matter, while IM will be used for quick collaboration with your colleagues.

So, what are you waiting for? Let the chats begin.