Program Terms and Conditions
Updated: July 15, 2019
NOTE: The following terms and conditions will apply to any referrals registered after April 12, 2017. Our prior terms and conditions will apply to referrals and payments before such dates. Prior terms and conditions are available upon request to 8x8.
By registering for or otherwise participating in the 8x8 Referral Program, you accept and agree to comply with these terms and conditions and understand that the results of the 8x8 Referral Program, as determined by 8x8 or its agents, is final in all respects.
a. “8x8” means 8x8, Inc.
b. “8x8 Referral Program” or “Program” means the program described on the website located at https://www.8x8.com/rewards-program (or such successor site as designated by 8x8) and to which these Terms and Conditions apply.
c. “Lead” means the validly registered and complete information of a company, or individual representing a company, that is a prospective new 8x8 customer.
d. “Referrer” means an individual or company that (i) is properly enrolled on the Program website; (ii) is identified in the W-9 tax form, or equivalent for eligible foreign countries, submitted to 8x8 hereunder; and (iii) registers a lead with 8x8. If there is any discrepancy between registration information provided by Referrer and the W-9 tax form, or equivalent for eligible foreign countries, submitted to 8x8, the individual or company identified in the W-9 tax form, or equivalent for eligible foreign countries, submitted to 8x8 shall control.
e. “Referee” means the company, or individual representing a company, referred as a Lead to 8x8 by the Referrer that (i) is not already in 8x8’s lead management database as of the date the Lead is first submitted to 8x8 by Referrer; (ii) becomes an 8x8 customer by submitting an initial service order for at least three (3) Qualifying Lines; and (iii) remains a customer of 8x8 in good standing and current in payment for the Qualifying Period.
f. “Qualifying Line” means a Virtual Office Unlimited extension, a Virtual Office Global extension, a Virtual Office Edition extension, a Virtual Contact Center seat, or an eligible X Series extension (X2, X3, X5, X6, X7 or X8 extensions only) included in the Referee’s initial service order.
g. “Qualifying Add-On Line” means a Virtual Office Unlimited extension, a Virtual Office Global extension, a Virtual Office Edition extension, a Virtual Contact Center seat, or an eligible X Series extension (X2, X3, X5, X6, X7 or X8 extensions only) included in a Referee’s add-on service order that is submitted by the Referee and accepted by 8x8 within the Referee’s Qualifying Period. For the sake of clarity, no add-on orders for a Virtual Office Unlimited extension, a Virtual Office Global extension, a Virtual Office Edition extension, a Virtual Contact Center seat, or eligible X Series extension submitted after the expiration of the Referee’s Qualifying Period will be eligible under the Program.
h. “Qualifying Period” means a period of 60 days from the date that Referee’s initial service order for the Qualifying Lines is submitted to 8x8.
i. “Qualifying Add-On Period” means a period of 60 days from the date that Referee’s service order for the Qualifying Add-On Lines is submitted to 8x8.
II. 8x8 Referral Program
a. Reward. Subject to these terms and conditions, for each Qualifying Line and Qualifying Add-On Line that a Referee orders within six (6) months of the date first referred to 8x8 by Referrer, 8x8 shall pay Referrer $100 USD per Qualifying Line and Qualifying Add-On Line, up to a maximum total payment to Referrer of $15,000 USD for each Referee (“Reward”). If Qualifying Lines or Qualifying Add-On Lines are removed from the Referee’s account during the Qualifying Period, or with respect to Qualifying Add-On Lines, during the Qualifying Add-On Period, the Reward will be reduced to reflect the status of Qualifying Lines on the Referee’s account as of the last day of the Qualifying Period and, with respect to Qualifying Add-On Lines, Qualifying Add-On Lines on the Referee’s account as of the last day of the Qualifying Add-On Period.
b. Registration. To be eligible to receive a Reward under the Program, Referrer must (i) be validly enrolled in the program, including by providing complete, accurate, and up to date contact information; and (ii) have submitted to 8x8 a complete and accurate W-9 tax form, or equivalent for eligible foreign countries, prior to the expiration of the applicable Qualifying Period for a Referee. Payment of a Reward will be forfeited if Referrer has not complied with the requirements herein.
c. Leads. Referrer must submit a complete and accurate online submission form, including contact information, for each Lead. Only one Lead may be submitted for each prospective new customer of 8x8. A Lead is considered active for a period of six (6) months from the date first submitted by Referrer. If a Lead has not converted into a Referee within the six-month period, the Lead shall expire and the Referrer shall not be entitled to a Reward if the prospective new customer subsequently purchases 8x8 services, unless Referrer can provide 8x8 with reasonable written proof that Referrer continues to be actively engaged with the Lead and 8x8 in converting the Lead to Referee. If a Lead has expired, Referrer may resubmit the lead to 8x8. Leads that are generated by a script, macro, or other automated source are ineligible for the Program. Upon submission to 8x8, all Leads will become the sole and exclusive property of 8x8 and will not be returned to Referrer.
d. Limitations and Exclusions. Offer valid in the U.S. and Canada only and cannot be combined with any other offers. The Program is valid only for referrals to new customers that have not subscribed to any 8x8 service previously. Companies, or individuals representing a company, (i) referred to 8x8 prior to the date on which a Lead is submitted by Referrer to 8x8, (ii) engaged in discussions with 8x8 as of the date the Lead is submitted by Referrer, or (iii) which are an affiliate or subsidiary of an existing 8x8 customer, do not qualify under the Program.
e. Payment. If a Reward is due and Referrer has complied with these terms, including without limitation submission of a W-9 tax form, or equivalent for eligible foreign countries, 8x8 shall pay the Reward to Referrer within 45 days from the expiration of the applicable Qualifying Period or, with respect to Qualifying Add-On Lines, the expiration of the applicable Qualifying Add-On Period. Payment of a Reward is made in U.S. Dollars by issuing a check or deposit via ACH, as determined in 8x8’s sole discretion, payable to the Referrer.
f. Taxes & Costs. REFERRER IS SOLELY RESPONSIBLE FOR ALL FEDERAL, STATE, LOCAL, AND FOREIGN TAXES ASSOCIATED WITH THE REWARD AND PAYMENT THEREOF. The value of the Reward will be treated as ordinary income to Referrer for income tax purposes, and an IRS Form 1099, or equivalent for eligible foreign countries, for the relevant year will be sent to the Referrer if legally required. Additionally, Referrer is solely responsible for any and all incidental expenses and all other costs and expenses Referrer incurs in relation to or arising out of participation in the Program.
a. By participating in the Program, Referrer acknowledges and agrees to the following:
i. Referrer is an independent contractor and cannot resell 8x8 services. Referrer shall conduct itself in a professional manner. Referrer shall not purport to make any representations or commitments to prospective customers on behalf of 8x8. Referrer shall not make any claims regarding the 8x8 services beyond those made by 8x8 in the documentation relating to 8x8 services available at www.8x8.com (or such successor site as designated by 8x8).
ii. By submitting a Lead, Referrer represents and warrants that (i) it has received prior express written consent the company, or individual representing a company, contact included in the Lead to disclose the contact’s name and business contact information to 8x8; and (ii) the contact is a company or representative of a company in a decision-making role. Referrer acknowledges and agrees that 8x8 may inform the referee contact that 8x8 received their contact information from Referrer.
iii. 8x8 may cease to offer the 8x8 Referral Program or its benefits to any Referrer whom 8x8, in its sole discretion, suspects of fraud or abuse or breach of the terms of the Program.
b. The following are not eligible to register as a Referrer for the Referral Program: (a) owners, employees, agents, officers, directors, subsidiaries or affiliates of the Referee or any of its affiliates or subsidiaries; or (b) employees, agents, officers, directors, or contractors in the sales (if eligible for commission-based compensation) or marketing departments of 8x8, or any of its affiliates or subsidiaries.
a. 8x8 is not responsible for: (a) Leads that are lost, delayed, illegible, misdirected, or incomplete; (b) Referrer’s inability to submit a Lead through the Program website; (c) Lead information that was not captured correctly; or (d) any issues associated with hardware, software, telephone, internet, virus contamination, network issues, human error, electronic malfunctions, or any other technical problem.
b. 8x8 may amend or otherwise modify the terms of the 8x8 Referral Program, or suspend or terminate the Program, at any time without prior notice.
c. WARRANTY DISCLAIMER. 8X8 MAKES NO EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS WITH RESPECT TO ANY SERVICES OR PRODUCTS CONTEMPLATED BY THIS AGREEMENT. 8X8 DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE AND MERCHANTABILITY.
a. The 8x8 Referral Program (including these terms and conditions) shall be governed by the laws of the State of California. The parties consent to the exclusive jurisdiction of courts in Santa Clara County, California for any disputes arising out of or relating to this Program.