Driving business agility with 8x8

Established in 1987, business process outsourcing specialist DDC OS provides services to clients in sectors ranging from utilities, finance and legal, through to charities and the public sector. Headquartered in England, the company’s multilingual workforce of several thousand employees is spread across offices in 12 locations around the world. The DDC OS services portfolio comprises three main lines of business: Back office processing, customer lifecycle, and knowledge processing outsourcing.

12

Global locations

360º

View of customer communications

2

Weeks to ramp up new hire productivity

12

Global locations

360º

View of customer communications

2

Weeks to ramp up new hire productivity

12

Global locations

360º

View of customer communications

2

Weeks to ramp up new hire productivity

12

Global locations

360º

View of customer communications

2

Weeks to ramp up new hire productivity

"The 8x8 solutions enable us to bring everything together into a single dashboard, connecting the dots between all the disparate pieces of information that we have in constant motion."
John Callachan, CEO, DDC OS UK, Enterprise
"The 8x8 solutions enable us to bring everything together into a single dashboard, connecting the dots between all the disparate pieces of information that we have in constant motion."
John Callachan, CEO, DDC OS UK, Enterprise