Small and Medium Business
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8×8 is a great phone service. We haven’t had any issues they couldn’t handle. Their customer service is friendly, knowledgeable, and I never have to wait too long to talk to someone. They will stay on the phone with you to fix the problem(s). I recommend 8×8 for those looking for a reliable and easy to use system.
I was able to do the set up myself. Had a porting problem but a call in to CS and was resolved in a timely manner. Great experience so far… Looking forward to utilizing all the tools. I am cuurently using the desk phone while at the office and the app for my iPhone while putside. As a Glass Co we spend about half my time indoors and half outside. The app is a seemless transition which assures I can answer as many calls as I can. Great CS and Support!!!
Great App! This app can do voice, chat, vide conferencing, voicemail - all from the 1x App. I tend to use it for chat, and video conferencing, and for these it's working terrifically. There's one feature I would like them to add, which is in development, which for me would make the app perfect. Otherwise a fantastic mobile app. Note: I use this app, and I am an 8x8 employee.
It works seamlessly!
The system we have works really well. We rarely have any issues with anything 8×8 related which is one less worry on my mind. When we do need support, it doesn’t take long from when the 8×8 support line is called to be on the phone with a support tech ready to help. When I have questions or need help they always are able to help me out.
A fairly decent and reliable app
8×8 is a valuable tool for our business having multi locations including International. The network is lighting fast, reliable, and sound quality is excellent. Leveraging all the tools and features of the system to include analytics is a well though out process to maximize productivity and portray a professional image. Customer Service is very knowledgeable and easy to get-a-hold of to answer questions and help to IT.
I love my system. The sales team was awesome and the set up support team was awesome… I had a question and the customer support team were awesome.. I will definitely send other… My overall experience with 8×8 has been Awesome. Through them I have learned a few things and I applaud them for that.
I really love 8×8. They have a ton of useful features, responsive customer support and they stay up to date with the latest features. They are also user-friendly. I’ve used a variety of different phone systems and they are by far the one with the most features, customer support and innovative features. I would recommend.
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