ReferTo8 - Frequently Asked Questions (FAQ)
1. General Questions
Q: What is ReferTo8?
ReferTo8 is 8x8’s customer referral program that allows employees of current 8x8 customers to earn cash-equivalent rewards for successfully referring new customers to 8x8.
Q: Who is eligible to participate in ReferTo8?
A: You must be domiciled in the U.S., be validly registered on the 8x8 Advocate Platform, provided accurate contact information and a completed IRS W-9 tax form and meet all of the requirements set forth in the Terms and Conditions of the ReferTo8 program.
Q: How do I register for ReferTo8?
A: You need to sign up on the 8x8 Advocate Platform and submit your contact details along with a valid IRS W-9 tax form.
Q: Can I participate if I’m not in the U.S.?
A: No, only individuals domiciled in the United States.
1. General Questions
Q: What is ReferTo8?
ReferTo8 is 8x8’s customer referral program that allows employees of current 8x8 customers to earn cash-equivalent rewards for successfully referring new customers to 8x8.
Q: Who is eligible to participate in ReferTo8?
A: You must be domiciled in the U.S., be validly registered on the 8x8 Advocate Platform, provided accurate contact information and a completed IRS W-9 tax form and meet all of the requirements set forth in the Terms and Conditions of the ReferTo8 program.
Q: How do I register for ReferTo8?
A: You need to sign up on the 8x8 Advocate Platform and submit your contact details along with a valid IRS W-9 tax form.
Q: Can I participate if I’m not in the U.S.?
A: No, only individuals domiciled in the United States.
1. General Questions
Q: What is ReferTo8?
ReferTo8 is 8x8’s customer referral program that allows employees of current 8x8 customers to earn cash-equivalent rewards for successfully referring new customers to 8x8.
Q: Who is eligible to participate in ReferTo8?
A: You must be domiciled in the U.S., be validly registered on the 8x8 Advocate Platform, provided accurate contact information and a completed IRS W-9 tax form and meet all of the requirements set forth in the Terms and Conditions of the ReferTo8 program.
Q: How do I register for ReferTo8?
A: You need to sign up on the 8x8 Advocate Platform and submit your contact details along with a valid IRS W-9 tax form.
Q: Can I participate if I’m not in the U.S.?
A: No, only individuals domiciled in the United States.
1. General Questions
Q: What is ReferTo8?
ReferTo8 is 8x8’s customer referral program that allows employees of current 8x8 customers to earn cash-equivalent rewards for successfully referring new customers to 8x8.
Q: Who is eligible to participate in ReferTo8?
A: You must be domiciled in the U.S., be validly registered on the 8x8 Advocate Platform, provided accurate contact information and a completed IRS W-9 tax form and meet all of the requirements set forth in the Terms and Conditions of the ReferTo8 program.
Q: How do I register for ReferTo8?
A: You need to sign up on the 8x8 Advocate Platform and submit your contact details along with a valid IRS W-9 tax form.
Q: Can I participate if I’m not in the U.S.?
A: No, only individuals domiciled in the United States.
2. Referral & Lead Submission
Q: How do I submit a sales lead?
A: Leads must be registered on the 8x8 Advocate Platform following all provided instructions. They must be complete, accurate, and for prospective new customers that are not already in 8x8’s system.
Q: What qualifies as a “Qualified Lead”?
A: A lead is considered "Qualified" if:
- It is a sales lead for a new 8x8 customer, properly registered on the 8x8 Advocate Platform.
- It is not already associated with an active opportunity in 8x8’s system.
- It is submitted accurately and completely.
Q: Can I submit leads for current 8x8 customers?
A: No, referrals must be for new customers who are not currently purchasing directly or indirectly through a reseller.
Q: What happens if multiple people refer the same lead?
A: The reward will go to the first-in-time Referrer who submitted the lead, as confirmed by 8x8.
Q: Can I use automated tools to submit leads?
A: No, leads generated by scripts, macros, or automated sources are prohibited.
2. Referral & Lead Submission
Q: How do I submit a sales lead?
A: Leads must be registered on the 8x8 Advocate Platform following all provided instructions. They must be complete, accurate, and for prospective new customers that are not already in 8x8’s system.
Q: What qualifies as a “Qualified Lead”?
A: A lead is considered "Qualified" if:
- It is a sales lead for a new 8x8 customer, properly registered on the 8x8 Advocate Platform.
- It is not already associated with an active opportunity in 8x8’s system.
- It is submitted accurately and completely.
Q: Can I submit leads for current 8x8 customers?
A: No, referrals must be for new customers who are not currently purchasing directly or indirectly through a reseller.
Q: What happens if multiple people refer the same lead?
A: The reward will go to the first-in-time Referrer who submitted the lead, as confirmed by 8x8.
Q: Can I use automated tools to submit leads?
A: No, leads generated by scripts, macros, or automated sources are prohibited.
2. Referral & Lead Submission
Q: How do I submit a sales lead?
A: Leads must be registered on the 8x8 Advocate Platform following all provided instructions. They must be complete, accurate, and for prospective new customers that are not already in 8x8’s system.
Q: What qualifies as a “Qualified Lead”?
A: A lead is considered "Qualified" if:
- It is a sales lead for a new 8x8 customer, properly registered on the 8x8 Advocate Platform.
- It is not already associated with an active opportunity in 8x8’s system.
- It is submitted accurately and completely.
Q: Can I submit leads for current 8x8 customers?
A: No, referrals must be for new customers who are not currently purchasing directly or indirectly through a reseller.
Q: What happens if multiple people refer the same lead?
A: The reward will go to the first-in-time Referrer who submitted the lead, as confirmed by 8x8.
Q: Can I use automated tools to submit leads?
A: No, leads generated by scripts, macros, or automated sources are prohibited.
2. Referral & Lead Submission
Q: How do I submit a sales lead?
A: Leads must be registered on the 8x8 Advocate Platform following all provided instructions. They must be complete, accurate, and for prospective new customers that are not already in 8x8’s system.
Q: What qualifies as a “Qualified Lead”?
A: A lead is considered "Qualified" if:
- It is a sales lead for a new 8x8 customer, properly registered on the 8x8 Advocate Platform.
- It is not already associated with an active opportunity in 8x8’s system.
- It is submitted accurately and completely.
Q: Can I submit leads for current 8x8 customers?
A: No, referrals must be for new customers who are not currently purchasing directly or indirectly through a reseller.
Q: What happens if multiple people refer the same lead?
A: The reward will go to the first-in-time Referrer who submitted the lead, as confirmed by 8x8.
Q: Can I use automated tools to submit leads?
A: No, leads generated by scripts, macros, or automated sources are prohibited.
3. Rewards & Payment
Q: How much can I earn per referral?
A: The reward amount depends on the number and type of licenses purchased by the referred customer. Details on eligible product SKUs and payouts are available in the ReferTo8 SKU List.
Q: When do I receive my reward?
A: Rewards are paid after:
- 90 days from the referred customer’s order start date.
- The referred customer completes their first payment to 8x8.
Q: How will I receive my reward?
A: Payments are managed by Impact.com and can be issued via check, ACH deposit, bank transfer, or another method determined by Impact.
Q: Are there any limits on the rewards?
A: Yes, certain minimum and maximum thresholds apply per referral, as stated in the ReferTo8 SKU List.
Q: Can I earn rewards for add-on purchases?
A: No, only the initial purchase included in the referred customer’s first order qualifies for rewards.
Q: Will I get paid if the customer cancels or reduces their order?
A: No, rewards are based on the final number of active licenses at the end of the Qualifying Period. If licenses are canceled or downgraded before the payout date, your reward amount may be reduced accordingly.
Q: Are taxes deducted from my reward?
A: No, you are responsible for reporting and paying any taxes due on your reward payments.
3. Rewards & Payment
Q: How much can I earn per referral?
A: The reward amount depends on the number and type of licenses purchased by the referred customer. Details on eligible product SKUs and payouts are available in the ReferTo8 SKU List.
Q: When do I receive my reward?
A: Rewards are paid after:
- 90 days from the referred customer’s order start date.
- The referred customer completes their first payment to 8x8.
Q: How will I receive my reward?
A: Payments are managed by Impact.com and can be issued via check, ACH deposit, bank transfer, or another method determined by Impact.
Q: Are there any limits on the rewards?
A: Yes, certain minimum and maximum thresholds apply per referral, as stated in the ReferTo8 SKU List.
Q: Can I earn rewards for add-on purchases?
A: No, only the initial purchase included in the referred customer’s first order qualifies for rewards.
Q: Will I get paid if the customer cancels or reduces their order?
A: No, rewards are based on the final number of active licenses at the end of the Qualifying Period. If licenses are canceled or downgraded before the payout date, your reward amount may be reduced accordingly.
Q: Are taxes deducted from my reward?
A: No, you are responsible for reporting and paying any taxes due on your reward payments.
3. Rewards & Payment
Q: How much can I earn per referral?
A: The reward amount depends on the number and type of licenses purchased by the referred customer. Details on eligible product SKUs and payouts are available in the ReferTo8 SKU List.
Q: When do I receive my reward?
A: Rewards are paid after:
- 90 days from the referred customer’s order start date.
- The referred customer completes their first payment to 8x8.
Q: How will I receive my reward?
A: Payments are managed by Impact.com and can be issued via check, ACH deposit, bank transfer, or another method determined by Impact.
Q: Are there any limits on the rewards?
A: Yes, certain minimum and maximum thresholds apply per referral, as stated in the ReferTo8 SKU List.
Q: Can I earn rewards for add-on purchases?
A: No, only the initial purchase included in the referred customer’s first order qualifies for rewards.
Q: Will I get paid if the customer cancels or reduces their order?
A: No, rewards are based on the final number of active licenses at the end of the Qualifying Period. If licenses are canceled or downgraded before the payout date, your reward amount may be reduced accordingly.
Q: Are taxes deducted from my reward?
A: No, you are responsible for reporting and paying any taxes due on your reward payments.
3. Rewards & Payment
Q: How much can I earn per referral?
A: The reward amount depends on the number and type of licenses purchased by the referred customer. Details on eligible product SKUs and payouts are available in the ReferTo8 SKU List.
Q: When do I receive my reward?
A: Rewards are paid after:
- 90 days from the referred customer’s order start date.
- The referred customer completes their first payment to 8x8.
Q: How will I receive my reward?
A: Payments are managed by Impact.com and can be issued via check, ACH deposit, bank transfer, or another method determined by Impact.
Q: Are there any limits on the rewards?
A: Yes, certain minimum and maximum thresholds apply per referral, as stated in the ReferTo8 SKU List.
Q: Can I earn rewards for add-on purchases?
A: No, only the initial purchase included in the referred customer’s first order qualifies for rewards.
Q: Will I get paid if the customer cancels or reduces their order?
A: No, rewards are based on the final number of active licenses at the end of the Qualifying Period. If licenses are canceled or downgraded before the payout date, your reward amount may be reduced accordingly.
Q: Are taxes deducted from my reward?
A: No, you are responsible for reporting and paying any taxes due on your reward payments.
4. Program Rules & Restrictions
Q: Can I participate if I work for a company I am referring?
A: No, you cannot refer your own company or any company where you are an owner, employee, agent, officer, or director.
Q: Can government employees participate?
A: No, employees of government agencies and public organizations are not eligible.
Q: Can 8x8 employees participate?
A: No, 8x8 employees and their immediate family members are not eligible to participate.
Q: Can I promote my referral link on social media?
A: Yes, but you must include a clear disclosure that it is a paid endorsement (e.g., “This is a paid endorsement,” “#paidad,” or “#ad”).
Q: What if I violate the program rules?
A: 8x8 reserves the right to terminate your participation and cancel any earned rewards if you commit fraud, violate these Terms, or engage in unethical conduct.
4. Program Rules & Restrictions
Q: Can I participate if I work for a company I am referring?
A: No, you cannot refer your own company or any company where you are an owner, employee, agent, officer, or director.
Q: Can government employees participate?
A: No, employees of government agencies and public organizations are not eligible.
Q: Can 8x8 employees participate?
A: No, 8x8 employees and their immediate family members are not eligible to participate.
Q: Can I promote my referral link on social media?
A: Yes, but you must include a clear disclosure that it is a paid endorsement (e.g., “This is a paid endorsement,” “#paidad,” or “#ad”).
Q: What if I violate the program rules?
A: 8x8 reserves the right to terminate your participation and cancel any earned rewards if you commit fraud, violate these Terms, or engage in unethical conduct.
4. Program Rules & Restrictions
Q: Can I participate if I work for a company I am referring?
A: No, you cannot refer your own company or any company where you are an owner, employee, agent, officer, or director.
Q: Can government employees participate?
A: No, employees of government agencies and public organizations are not eligible.
Q: Can 8x8 employees participate?
A: No, 8x8 employees and their immediate family members are not eligible to participate.
Q: Can I promote my referral link on social media?
A: Yes, but you must include a clear disclosure that it is a paid endorsement (e.g., “This is a paid endorsement,” “#paidad,” or “#ad”).
Q: What if I violate the program rules?
A: 8x8 reserves the right to terminate your participation and cancel any earned rewards if you commit fraud, violate these Terms, or engage in unethical conduct.
4. Program Rules & Restrictions
Q: Can I participate if I work for a company I am referring?
A: No, you cannot refer your own company or any company where you are an owner, employee, agent, officer, or director.
Q: Can government employees participate?
A: No, employees of government agencies and public organizations are not eligible.
Q: Can 8x8 employees participate?
A: No, 8x8 employees and their immediate family members are not eligible to participate.
Q: Can I promote my referral link on social media?
A: Yes, but you must include a clear disclosure that it is a paid endorsement (e.g., “This is a paid endorsement,” “#paidad,” or “#ad”).
Q: What if I violate the program rules?
A: 8x8 reserves the right to terminate your participation and cancel any earned rewards if you commit fraud, violate these Terms, or engage in unethical conduct.
5. Changes & Miscellaneous
Q: Can ReferTo8 be combined with other promotions?
A: No, ReferTo8 cannot be combined with other 8x8 programs or promotions unless explicitly stated as "stackable."
Q: Can 8x8 change or end the ReferTo8 program?
A: Yes, 8x8 may modify or terminate the program at any time without prior notice. Changes take effect when posted on the 8x8 Legal Information Hub.
Q: What if I have additional questions?
A: You can contact referto8-support@8x8.com for any further inquiries.
5. Changes & Miscellaneous
Q: Can ReferTo8 be combined with other promotions?
A: No, ReferTo8 cannot be combined with other 8x8 programs or promotions unless explicitly stated as "stackable."
Q: Can 8x8 change or end the ReferTo8 program?
A: Yes, 8x8 may modify or terminate the program at any time without prior notice. Changes take effect when posted on the 8x8 Legal Information Hub.
Q: What if I have additional questions?
A: You can contact referto8-support@8x8.com for any further inquiries.
5. Changes & Miscellaneous
Q: Can ReferTo8 be combined with other promotions?
A: No, ReferTo8 cannot be combined with other 8x8 programs or promotions unless explicitly stated as "stackable."
Q: Can 8x8 change or end the ReferTo8 program?
A: Yes, 8x8 may modify or terminate the program at any time without prior notice. Changes take effect when posted on the 8x8 Legal Information Hub.
Q: What if I have additional questions?
A: You can contact referto8-support@8x8.com for any further inquiries.
5. Changes & Miscellaneous
Q: Can ReferTo8 be combined with other promotions?
A: No, ReferTo8 cannot be combined with other 8x8 programs or promotions unless explicitly stated as "stackable."
Q: Can 8x8 change or end the ReferTo8 program?
A: Yes, 8x8 may modify or terminate the program at any time without prior notice. Changes take effect when posted on the 8x8 Legal Information Hub.
Q: What if I have additional questions?
A: You can contact referto8-support@8x8.com for any further inquiries.
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