8x8 Team Chat
Connect teams in an instant with 8x8's business chat. Easily access your conversations with your contacts, whether they are your colleagues on the same phone system or an external chat application.

Provide real-time team messaging
One unified chat experience for mobile and desktop app users.
Users are added automatically from your company directory.
Launch audio and video calls with a single click right from the chat thread.
Features
1:1 Instant messaging
Message and share files with any individual user within a company’s global directory.
Team messaging
Provide group chat functionality to send messages to and share files in public or private rooms.
File sharing
Share documents and files across 1:1 and group chat rooms.
Fine-tuned access
Designate group chat rooms as private, invite-only or public. You can even limit access to a subset of users.
Connect Teams Instantly
Team Chat
Keep your team communications in one place.
8x8 Work helps you work better with all project and team conversations in one place. Create private rooms, find public rooms or follow topics in group chat rooms anywhere on any device.
Connect Everyone
Instant access for everyone in your company.
Direct connection to your global directory. Automatically synced with your identiy and authentication tool to give everyone immediate access - where ever they are located.

Stay Engaged
Start a voice or video call with one click from 8x8 Work.
Switch your communications from chat to voice or video. When all your tools work together and are accessible from one place, you'll spend more time focused to move projects forward.

Replying directly from the notification section wi...
Replying directly from the notification section without having to open the app makes responding to messages a breeze.
8x8 Work Apps
Enjoy one app for voice, video and team messaging. Make and receive calls, join video meetings and chat with colleagues in real time from anywhere, on any device.

8x8 Platform Feature Highlights
Summer 2025link to this section
Discover the latest innovations across the 8x8 platform portfolio. See what’s new with our Summer 2025 update!

Support & Services


I would absolutely recommend 8x8 to a peer or another law firm looking for a cloud telephony solution. In the legal industry, there is always the urge to maintain the status quo, but you also want upgrades that go above and beyond that. And I think 8x8 offers the best combination of features and core telephony out there.