| Supported Languages | Supported Countries | Price | Business Need |
| English | 180 Countries | Contact Us | Contact Center |
OpenText WFM Adaptor
By QPC
Provides an integration to OpenText WFM, delivering easy access to all necessary WFM data. This service will stream real-time data to OpenText WFM as well as historical data, as required.
Features:
- Contact Center forecasting and scheduling
- Workforce analytics
- Workforce monitoring dashboards
- Time off management
- Workforce reporting
Prerequisites:
8x8 Contact Center X Series: X6, X7, or X8
Security and Compliance
Developer: 8x8, Inc.
Location: United States of America
Terms of Service: 8x8 Terms and Conditions and Policies