8x8 for Microsoft Teams app

Integration Overviewlink to this section

The 8x8 for Microsoft Teams app is a free integration that enhances Teams with advanced UCaaS features for all 8x8 users. It can also enable users without Teams Phone licenses to start outbound external calls from Microsoft Teams through the Public Switched Telephone Network (PSTN). This capability is designed for organizations that want external voice without requiring additional licensing costs and is powered by 8x8’s globally trusted voice platform.

Benefitslink to this section

• Empower every role – Support both Teams Phone licensed users and unlicensed users with the right PSTN and UCaaS experience.
• Do more with less – Avoid extra licensing fees while providing advanced communication tools in Teams.
• Stay secure and compliant – Meet enterprise requirements for global reliability, data protection, and call recording.

Featureslink to this section

• Start outbound PSTN calls from Microsoft Teams (for users without Teams Phone licenses)
• Access voicemail and call recordings
• Send and receive SMS/MMS* and eFax
• Manage ring groups and call queues
• Leverage 8x8 X Series for advanced UCaaS, global calling plans, centralized voice management, plus presence sync with Teams

*SMS/MMS available in select markets

Prerequisiteslink to this section

• 8x8 X Series license
• Microsoft Teams license
• To enable outbound PSTN calling for users without a Teams Phone license:
  • 8x8 Presence Sync with Microsoft Teams
  • 8x8 Work

Security and Compliancelink to this section

Developer: 8x8, Inc.

Location: United States of America

Terms of Service: 8x8 Terms and Conditions and Policies

Privacy & Data Governance

Certifications & Compliance