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On-demand

Ask the Experts Webinar:

8x8 Contact Center: New Agent Workspace

8x8 experts answer the most commonly asked questions on the newest member of 8x8 Contact Center: Agent Workspace.

It’s our most innovative, intuitive, agent-friendly interface ever. Get acquainted with the new agent experience and find out from internal experts how to keep your agents productive and engaged using this new interface.

Webinar topics will include:

  • Understanding overall usability
  • An in depth look at navigation and icons
  • Workflows for different interaction channels
  • Toggling between the previous version, Agent Console, and Agent Workspace (new!)

8x8 experts answer the most commonly asked questions on the newest member of 8x8 Contact Center: Agent Workspace.

It’s our most innovative, intuitive, agent-friendly interface ever. Get acquainted with the new agent experience and find out from internal experts how to keep your agents productive and engaged using this new interface.

Webinar topics will include:

  • Understanding overall usability
  • An in depth look at navigation and icons
  • Workflows for different interaction channels
  • Toggling between the previous version, Agent Console, and Agent Workspace (new!)

8x8 experts answer the most commonly asked questions on the newest member of 8x8 Contact Center: Agent Workspace.

It’s our most innovative, intuitive, agent-friendly interface ever. Get acquainted with the new agent experience and find out from internal experts how to keep your agents productive and engaged using this new interface.

Webinar topics will include:

  • Understanding overall usability
  • An in depth look at navigation and icons
  • Workflows for different interaction channels
  • Toggling between the previous version, Agent Console, and Agent Workspace (new!)

8x8 experts answer the most commonly asked questions on the newest member of 8x8 Contact Center: Agent Workspace.

It’s our most innovative, intuitive, agent-friendly interface ever. Get acquainted with the new agent experience and find out from internal experts how to keep your agents productive and engaged using this new interface.

Webinar topics will include:

  • Understanding overall usability
  • An in depth look at navigation and icons
  • Workflows for different interaction channels
  • Toggling between the previous version, Agent Console, and Agent Workspace (new!)

Explore all 8x8 University and Ask the Expert Webinars

Explore all 8x8 University and Ask the Expert Webinars

Explore all 8x8 University and Ask the Expert Webinars

Explore all 8x8 University and Ask the Expert Webinars