Live Webinar

How to Hook Customers with a More Human Experience in a Digital World

 

Find out how your business can best leverage communications technologies to build loyalty and generate value.

 

Thursday, September 30 | 10am SGT

Wednesday, September 29 | 7pm PT

Register Now

Michael Brandenburg, Senior Industry Analyst, Frost & Sullivan

Michael Brandenburg is an industry analyst and member of the Connected Work research team at Frost & Sullivan, a global market research and consulting company. Michael leverages both more than 10 years of market research and competitive analysis experience with a 15 year track record as an IT practitioner to identify emerging market trends, competitive threats and growth opportunities across the enterprise communications market. Michael is lead analyst for communications platforms as a service (CPaaS), session initiation protocol (SIP) trunking, and on-premises UC platforms and infrastructure, as well as supports the team’s research in unified communications (UC) systems and endpoints and UC as a service (UCaaS).

Marc Magnin, Head of Product, CPaaS, 8x8

Marc is an experienced product management leader, specializing in digital transformation solutions in the cloud communications space. Bringing nearly 10 years of professional experience, Marc currently leads a global product team dedicated to revolutionizing digital customer engagement through embeddable multi-channel communications tools. Embracing an international career, Marc has worked at PayPal and Rakuten, and in 7 countries in the past decade. He is truly passionate about innovation, technology and all the mediums to connect people and products. He holds a master degree in management from SKEMA business school.

Topp Jirayut, Founder & Group Chief Executive Officer, Bitkub

Topp has dedicated the majority of his career in the cryptocurrency and blockchain technology industry. He co-founded coins.co.th, Thailand's largest bitcoin exchange. Before Blockchain emerged, Topp worked as an investment banker, financial consultant, and central banker. He is a speaker and one of Thailand's leading bitcoin and open blockchain experts. He holds an MPhil in Economics from Oxford University, UK. Now he is the founder and group CEO at Bitkub Capital Group Holdings Co., Ltd. (BCGH), the largest blockchain and cryptocurrency company in Thailand. He is also the Executive Board Member and Vice President at the Thai Fintech Association.

Etienne Dupont, Senior Director of Business Messaging Solutions, Rakuten Viber

With 10 years experience in the Digital and Tech industries across sales, account management and business development, as Senior Director of Business Messaging solutions Etienne leads sales and product strategy as well as coordinating Viber’s global B2B marketing efforts.Previously at Viber, he spanned marketing and business development in France to increase Viber’s visibility, re-engage and acquire new users to grow the existing user base. Originally from an engineering background, Etienne graduated from Arts & Métier ParisTech, France’s leading engineering school and then a master degree at HEC Paris in digital (Management & New Technology).

Michael Brandenburg, Senior Industry Analyst, Frost & Sullivan

Michael Brandenburg is an industry analyst and member of the Connected Work research team at Frost & Sullivan, a global market research and consulting company. Michael leverages both more than 10 years of market research and competitive analysis experience with a 15 year track record as an IT practitioner to identify emerging market trends, competitive threats and growth opportunities across the enterprise communications market. Michael is lead analyst for communications platforms as a service (CPaaS), session initiation protocol (SIP) trunking, and on-premises UC platforms and infrastructure, as well as supports the team’s research in unified communications (UC) systems and endpoints and UC as a service (UCaaS).

Marc Magnin, Head of Product, CPaaS, 8x8

Marc is an experienced product management leader, specializing in digital transformation solutions in the cloud communications space. Bringing nearly 10 years of professional experience, Marc currently leads a global product team dedicated to revolutionizing digital customer engagement through embeddable multi-channel communications tools. Embracing an international career, Marc has worked at PayPal and Rakuten, and in 7 countries in the past decade. He is truly passionate about innovation, technology and all the mediums to connect people and products. He holds a master degree in management from SKEMA business school.

Topp Jirayut, Founder & Group Chief Executive Officer, Bitkub

Topp has dedicated the majority of his career in the cryptocurrency and blockchain technology industry. He co-founded coins.co.th, Thailand's largest bitcoin exchange. Before Blockchain emerged, Topp worked as an investment banker, financial consultant, and central banker. He is a speaker and one of Thailand's leading bitcoin and open blockchain experts. He holds an MPhil in Economics from Oxford University, UK. Now he is the founder and group CEO at Bitkub Capital Group Holdings Co., Ltd. (BCGH), the largest blockchain and cryptocurrency company in Thailand. He is also the Executive Board Member and Vice President at the Thai Fintech Association.

Etienne Dupont, Senior Director of Business Messaging Solutions, Rakuten Viber

With 10 years experience in the Digital and Tech industries across sales, account management and business development, as Senior Director of Business Messaging solutions Etienne leads sales and product strategy as well as coordinating Viber’s global B2B marketing efforts.Previously at Viber, he spanned marketing and business development in France to increase Viber’s visibility, re-engage and acquire new users to grow the existing user base. Originally from an engineering background, Etienne graduated from Arts & Métier ParisTech, France’s leading engineering school and then a master degree at HEC Paris in digital (Management & New Technology).

Michael Brandenburg, Senior Industry Analyst, Frost & Sullivan

Michael Brandenburg is an industry analyst and member of the Connected Work research team at Frost & Sullivan, a global market research and consulting company. Michael leverages both more than 10 years of market research and competitive analysis experience with a 15 year track record as an IT practitioner to identify emerging market trends, competitive threats and growth opportunities across the enterprise communications market. Michael is lead analyst for communications platforms as a service (CPaaS), session initiation protocol (SIP) trunking, and on-premises UC platforms and infrastructure, as well as supports the team’s research in unified communications (UC) systems and endpoints and UC as a service (UCaaS).

Marc Magnin, Head of Product, CPaaS, 8x8

Marc is an experienced product management leader, specializing in digital transformation solutions in the cloud communications space. Bringing nearly 10 years of professional experience, Marc currently leads a global product team dedicated to revolutionizing digital customer engagement through embeddable multi-channel communications tools. Embracing an international career, Marc has worked at PayPal and Rakuten, and in 7 countries in the past decade. He is truly passionate about innovation, technology and all the mediums to connect people and products. He holds a master degree in management from SKEMA business school.

Topp Jirayut, Founder & Group Chief Executive Officer, Bitkub

Topp has dedicated the majority of his career in the cryptocurrency and blockchain technology industry. He co-founded coins.co.th, Thailand's largest bitcoin exchange. Before Blockchain emerged, Topp worked as an investment banker, financial consultant, and central banker. He is a speaker and one of Thailand's leading bitcoin and open blockchain experts. He holds an MPhil in Economics from Oxford University, UK. Now he is the founder and group CEO at Bitkub Capital Group Holdings Co., Ltd. (BCGH), the largest blockchain and cryptocurrency company in Thailand. He is also the Executive Board Member and Vice President at the Thai Fintech Association.

Etienne Dupont, Senior Director of Business Messaging Solutions, Rakuten Viber

With 10 years experience in the Digital and Tech industries across sales, account management and business development, as Senior Director of Business Messaging solutions Etienne leads sales and product strategy as well as coordinating Viber’s global B2B marketing efforts.Previously at Viber, he spanned marketing and business development in France to increase Viber’s visibility, re-engage and acquire new users to grow the existing user base. Originally from an engineering background, Etienne graduated from Arts & Métier ParisTech, France’s leading engineering school and then a master degree at HEC Paris in digital (Management & New Technology).

Michael Brandenburg, Senior Industry Analyst, Frost & Sullivan

Michael Brandenburg is an industry analyst and member of the Connected Work research team at Frost & Sullivan, a global market research and consulting company. Michael leverages both more than 10 years of market research and competitive analysis experience with a 15 year track record as an IT practitioner to identify emerging market trends, competitive threats and growth opportunities across the enterprise communications market. Michael is lead analyst for communications platforms as a service (CPaaS), session initiation protocol (SIP) trunking, and on-premises UC platforms and infrastructure, as well as supports the team’s research in unified communications (UC) systems and endpoints and UC as a service (UCaaS).

Marc Magnin, Head of Product, CPaaS, 8x8

Marc is an experienced product management leader, specializing in digital transformation solutions in the cloud communications space. Bringing nearly 10 years of professional experience, Marc currently leads a global product team dedicated to revolutionizing digital customer engagement through embeddable multi-channel communications tools. Embracing an international career, Marc has worked at PayPal and Rakuten, and in 7 countries in the past decade. He is truly passionate about innovation, technology and all the mediums to connect people and products. He holds a master degree in management from SKEMA business school.

Topp Jirayut, Founder & Group Chief Executive Officer, Bitkub

Topp has dedicated the majority of his career in the cryptocurrency and blockchain technology industry. He co-founded coins.co.th, Thailand's largest bitcoin exchange. Before Blockchain emerged, Topp worked as an investment banker, financial consultant, and central banker. He is a speaker and one of Thailand's leading bitcoin and open blockchain experts. He holds an MPhil in Economics from Oxford University, UK. Now he is the founder and group CEO at Bitkub Capital Group Holdings Co., Ltd. (BCGH), the largest blockchain and cryptocurrency company in Thailand. He is also the Executive Board Member and Vice President at the Thai Fintech Association.

Etienne Dupont, Senior Director of Business Messaging Solutions, Rakuten Viber

With 10 years experience in the Digital and Tech industries across sales, account management and business development, as Senior Director of Business Messaging solutions Etienne leads sales and product strategy as well as coordinating Viber’s global B2B marketing efforts.Previously at Viber, he spanned marketing and business development in France to increase Viber’s visibility, re-engage and acquire new users to grow the existing user base. Originally from an engineering background, Etienne graduated from Arts & Métier ParisTech, France’s leading engineering school and then a master degree at HEC Paris in digital (Management & New Technology).