Enterprise Connect 2021

September 27-29 | Virtual Sessions

Enterprise Connect 2021

September 27-29 | Virtual Sessions

Enterprise Connect 2021

September 27-29 | Virtual Sessions

Enterprise Connect 2021

September 27-29 | Virtual Sessions

Meet XCaaS

eXperience Communications as a Service

Meet XCaaS

eXperience Communications as a Service

Meet XCaaS

eXperience Communications as a Service

Meet XCaaS

eXperience Communications as a Service

Virtual Keynote

Meet XCaaS: A New Era of Cloud Communications

September 28 • 9:10 am ET

“We are entering a new era of integrated cloud UC and CC, one that will accelerate information flow across the enterprise, create flatter and more agile organizations, empower every employee to be customer-facing, and bring intelligence to every customer experience."
 
Dave Sipes, CEO
SESSION DETAILS

Virtual Keynote

Meet XCaaS: A New Era of Cloud Communications

September 28 • 9:10 am ET

“We are entering a new era of integrated cloud UC and CC, one that will accelerate information flow across the enterprise, create flatter and more agile organizations, empower every employee to be customer-facing, and bring intelligence to every customer experience."
 
Dave Sipes, CEO
SESSION DETAILS

Virtual Keynote

Meet XCaaS: A New Era of Cloud Communications

September 28 • 9:10 am ET

“We are entering a new era of integrated cloud UC and CC, one that will accelerate information flow across the enterprise, create flatter and more agile organizations, empower every employee to be customer-facing, and bring intelligence to every customer experience."
 
Dave Sipes, CEO
SESSION DETAILS

Virtual Keynote

Meet XCaaS: A New Era of Cloud Communications

September 28 • 9:10 am ET

“We are entering a new era of integrated cloud UC and CC, one that will accelerate information flow across the enterprise, create flatter and more agile organizations, empower every employee to be customer-facing, and bring intelligence to every customer experience."
 
Dave Sipes, CEO
SESSION DETAILS

Agenda

Join Us Online

Agenda

Join Us Online

Agenda

Join Us Online

Agenda

Join Us Online

Monday, September 27

VIRTUAL SESSION

Predicting the Future of Communications

10:15 AM ET | 30 min.

Most companies (80%) are implementing or planning to implement a hybrid working model. Join 8x8 experts as they unveil insights that uncover what companies are planning next when it comes to communications

 

Russ Chadinha

Sr. Director, Product Marketing, 8x8

 

Jinal Vichhivora

Director, Apps & E-Com User Experience, 8x8

 

Session Details

VIRTUAL DISCUSSION

The Experience Equation: CX + EX = Accelerated Growth

11:45 AM ET | 60 min.

Join this expert panel discussion to learn how integrated customer and employee experiences help boost revenue, customer ratings, and cost savings. Panelists include IT leaders from Union School District, the City of Campbell, and Utz Quality Foods.

 

Mayur Pitamber

Director, Product Marketing, 8x8

 

Lisa DeLapo

Director of Information & Instructional Technology, Union School District

 

Cecil Lawson

Information Technology Manager, City of Campbell

 

Tim Swingler

Sr. Director of IT Technical Services, Utz Quality Foods

 

Session Details

Monday, September 27

VIRTUAL SESSION

Predicting the Future of Communications

10:15 AM ET | 30 min.

Most companies (80%) are implementing or planning to implement a hybrid working model. Join 8x8 experts as they unveil insights that uncover what companies are planning next when it comes to communications

 

Russ Chadinha

Sr. Director, Product Marketing, 8x8

 

Jinal Vichhivora

Director, Apps & E-Com User Experience, 8x8

 

Session Details

VIRTUAL DISCUSSION

The Experience Equation: CX + EX = Accelerated Growth

11:45 AM ET | 60 min.

Join this expert panel discussion to learn how integrated customer and employee experiences help boost revenue, customer ratings, and cost savings. Panelists include IT leaders from Union School District, the City of Campbell, and Utz Quality Foods.

 

Mayur Pitamber

Director, Product Marketing, 8x8

 

Lisa DeLapo

Director of Information & Instructional Technology, Union School District

 

Cecil Lawson

Information Technology Manager, City of Campbell

 

Tim Swingler

Sr. Director of IT Technical Services, Utz Quality Foods

 

Session Details

Monday, September 27

VIRTUAL SESSION

Predicting the Future of Communications

10:15 AM ET | 30 min.

Most companies (80%) are implementing or planning to implement a hybrid working model. Join 8x8 experts as they unveil insights that uncover what companies are planning next when it comes to communications

 

Russ Chadinha

Sr. Director, Product Marketing, 8x8

 

Jinal Vichhivora

Director, Apps & E-Com User Experience, 8x8

 

Session Details

VIRTUAL DISCUSSION

The Experience Equation: CX + EX = Accelerated Growth

11:45 AM ET | 60 min.

Join this expert panel discussion to learn how integrated customer and employee experiences help boost revenue, customer ratings, and cost savings. Panelists include IT leaders from Union School District, the City of Campbell, and Utz Quality Foods.

 

Mayur Pitamber

Director, Product Marketing, 8x8

 

Lisa DeLapo

Director of Information & Instructional Technology, Union School District

 

Cecil Lawson

Information Technology Manager, City of Campbell

 

Tim Swingler

Sr. Director of IT Technical Services, Utz Quality Foods

 

Session Details

Monday, September 27

VIRTUAL SESSION

Predicting the Future of Communications

10:15 AM ET | 30 min.

Most companies (80%) are implementing or planning to implement a hybrid working model. Join 8x8 experts as they unveil insights that uncover what companies are planning next when it comes to communications

 

Russ Chadinha

Sr. Director, Product Marketing, 8x8

 

Jinal Vichhivora

Director, Apps & E-Com User Experience, 8x8

 

Session Details

VIRTUAL DISCUSSION

The Experience Equation: CX + EX = Accelerated Growth

11:45 AM ET | 60 min.

Join this expert panel discussion to learn how integrated customer and employee experiences help boost revenue, customer ratings, and cost savings. Panelists include IT leaders from Union School District, the City of Campbell, and Utz Quality Foods.

 

Mayur Pitamber

Director, Product Marketing, 8x8

 

Lisa DeLapo

Director of Information & Instructional Technology, Union School District

 

Cecil Lawson

Information Technology Manager, City of Campbell

 

Tim Swingler

Sr. Director of IT Technical Services, Utz Quality Foods

 

Session Details

Tuesday, September 28

GENERAL SESSION

Meet XCaaS: A New Era of Cloud Communications

9:10 AM ET | 45 min.

We are entering a new era of integrated cloud UC and CC. Join our CEO for a glimpse of what this means as hybrid work booms and lines blur between employee and customer experience.

 

Dave Sipes

CEO, 8x8

 

Session Details

THEATER SESSION

For the Love of Your Business, Put User Experience First

1:00 PM ET | 20 min.

From the front desk to the fully remote, lines have blurred. But one thing is clear: You should join 8x8 experts to learn why and how to put user experience first, and transform into a more agile organization.

 

Dhwani Soni

VP, Product Design & User Experience, 8x8

 

Fabio Ramos

Sr. Director, Product Marketing, 8x8

 

Session Details

Tuesday, September 28

GENERAL SESSION

Meet XCaaS: A New Era of Cloud Communications

9:10 AM ET | 45 min.

We are entering a new era of integrated cloud UC and CC. Join our CEO for a glimpse of what this means as hybrid work booms and lines blur between employee and customer experience.

 

Dave Sipes

CEO, 8x8

 

Session Details

THEATER SESSION

For the Love of Your Business, Put User Experience First

1:00 PM ET | 20 min.

From the front desk to the fully remote, lines have blurred. But one thing is clear: You should join 8x8 experts to learn why and how to put user experience first, and transform into a more agile organization.

 

Dhwani Soni

VP, Product Design & User Experience, 8x8

 

Fabio Ramos

Sr. Director, Product Marketing, 8x8

 

Session Details

Tuesday, September 28

GENERAL SESSION

Meet XCaaS: A New Era of Cloud Communications

9:10 AM ET | 45 min.

We are entering a new era of integrated cloud UC and CC. Join our CEO for a glimpse of what this means as hybrid work booms and lines blur between employee and customer experience.

 

Dave Sipes