Equipment > Compatible Equipment

Compatible Equipment Matrix

Vendor & Model Advanced
8x8 Features
Video Sold by
8x8
8x8 Softphones
Virtual Office Desktop Opus, SRTP, Call Quality Reporting Included with Service
Virtual Office Mobile Opus, SRTP, Call Quality Reporting Included with Service
Cisco Deskphones
SPA 303    
SPA 504G    
SPA 525G2    
Polycom Deskphones
VVX 101 Powerkeys, Hotdesking, Paging, SRTP, Call Quality Reporting  
VVX 201 Powerkeys, Hotdesking, Paging, SRTP, Call Quality Reporting  
VVX 301 Powerkeys, Hotdesking, Paging, SRTP, Call Quality Reporting  
VVX 311 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting  
VVX 401 Powerkeys, Hotdesking, Paging, SRTP, Call Quality Reporting  
VVX 411 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting  
VVX 501 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting ✓ 
VVX 601 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting ✓ 
IP 335 Powerkeys, Hotdesking, Paging, Call Quality Reporting    
IP 550 Powerkeys, Hotdesking, Paging, Call Quality Reporting    
IP 560 Powerkeys, Hotdesking, Paging, Call Quality Reporting    
IP 670 Powerkeys, Hotdesking, Paging, Call Quality Reporting    
VVX 1500 Powerkeys, Hotdesking, Paging, GigE, Call Quality Reporting  
VVX 1500D Powerkeys, Hotdesking, Paging, GigE, Call Quality Reporting  
VVX 300 Powerkeys, Hotdesking, Paging, SRTP, Call Quality Reporting    
VVX 310 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting    
VVX 400 Powerkeys, Hotdesking, Paging, SRTP, Call Quality Reporting    
VVX 410 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting    
VVX 500 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting ✓   
VVX 600 Powerkeys, Hotdesking, Paging, SRTP, GigE, Call Quality Reporting ✓   
Yealink Deskphones
T23P/G Hotdesking, SRTP, Call Quality Reporting    
T41P Hotdesking, SRTP, Call Quality Reporting  
T42G Hotdesking, SRTP, GigE, Call Quality Reporting  
T46G Hotdesking, SRTP, GigE, Call Quality Reporting  
T48G Hotdesking, SRTP, GigE, Call Quality Reporting  
T49G Hotdesking, SRTP, GigE, Call Quality Reporting
Panasonic Wireless DECT Phones
KX-TGP600 SRTP, Call Quality Reporting  
Yealink Wireless DECT Phones
W52P SRTP, Call Quality Reporting  
Polycom Conference Phones
IP 5000 Paging, SRTP, Call Quality Reporting  
IP 6000 Paging, SRTP, Call Quality Reporting  
IP 7000 Paging, SRTP, Call Quality Reporting  
RealPresence Trio Paging, SRTP, Call Quality Reporting, WiFi  
Yealink Conference Phones
CP860 Conference Phone SRTP, Call Quality Reporting  
AudioCodes (ATA)
MP-112 SRTP, Call Quality Reporting  
MP-114 SRTP, Call Quality Reporting  
MP-118 SRTP, Call Quality Reporting  
MP-124 SRTP, Call Quality Reporting  
Cisco (ATA)
SPA 122      
Edgewater (QoS Router)
4550-15    
4750    
Obihai (ATA)
OBi300 SRTP, Call Quality Reporting  
OBi508vs SRTP, Call Quality Reporting  

 

Headsets

Headsets for Deskphones
Our Virtual Office Mobile and Virtual Office Desktop softphones will work with any sound device connected to your desktop or mobile. However, the quality of the device will vary greatly. 8x8 recommends choosing a headset known for exceptional quality. 8x8 partners with headset manufactuers like Plantronics, Jabra and Sennheiser to name a few. If you’re looking for a wireless headset, please note that the integration that provides the ability to pickup and disconnect a call from the physical headset is only available on Plantronics headsets today. Refer to the following articles for information on specific models that support that integration:

 

 

For more information on this topic, refer to our Support Knowledge base.

 

 

For information on which headset models sold by 8x8, contact an 8x8 Sales Representative

Generic SIP Devices

Bringing Your Own Device
Click the link below for more information on using 8x8 services with your own devices.

 

Routers

Router Setup
Click the link below for more information on configuring your router for use with 8x8 services.

 

 

In Room Systems

Compatible Devices
Click the link below for more information on in-room video system equipment for 8x8 Virtual Office Meetings.

 

 

Note: Accommodation of devices not purchased from or originally provisioned for service by 8x8 is on a commercially reasonable effort basis only. These devices are not guaranteed to be supported on 8x8 service.
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