Built-In Training for Supervisors and Administrators
Quality Management has an integrated intelligent guidance tool to get you started. Once you launch the application, the guidance tool will walk you through your most common tasks. Supervisors will be guided through call auditing and scoring while Administrators will learn to set up roles, groups, users, and templates.
Ready to begin? View our course calendar and enroll in a course!
Want to browse our courses and schedules?
Our learning portal details all our training in one comprehensive list.
What is 8x8 Academy?
8x8 Academy is your one-stop solution to all your training needs.
Need more support help?
8x8 Support knowledge base has the answers to your questions.