Quality Management Courses
Self-Paced Training for Administrators
This course provides fast, easy training to get you started
setting up roles, groups, users, and using templates.
Built-In Training for Supervisors
Quality Management has an integrated intelligent guidance tool to get you started with call auditing and scoring. Once you launch the application, the guidance tool will walk you through your most common tasks.
Ready to begin? View our course calendar and enroll in a course!
Want to browse our courses and schedules?
Our learning portal details all our training in one comprehensive list.
View our course catalog >
What is 8x8 Academy?
8x8 Academy is your one stop solution to your training needs.
Visit our FAQ >
Need more support help?
8x8 Support knowledge base has the answers to your questions.
Find your answers >