8x8 Global Presence expands in Asia
Unique solution for multinational organizations
Enhanced local telephony serviceslink to this section
- 8x8 ‘Cloud PSTN’ now extends to 59 countries/territories, including the latest addition of South Korea.
- A full range of inbound and outbound services are available in the major commercial hubs in this dynamic region.
- Target the need for cost-effective and high quality local calling services for multinational businesses and the outsourcing industry.
- Complement established 8x8 PSTN services in Asia Pacific region, including: Japan, China, Hong Kong, Indonesia, Malaysia, South Korea, Singapore, Thailand, Kazakhstan, Russia, Australia and New Zealand.
- Provide 100% cloud-based local PSTN access with local call termination and origination, calling line ID (CLID) plus short-code dialing (including emergency services numbers).
- PLUS all the benefits of the 8x8 platform and X Series service plans including meetings, group chat and analytics and integration with business apps, including 8x8 Voice for Microsoft Teams.
Local numberslink to this section
- Geographic PSTN numbers for key metropolitan areas in each country (e.g. Jakarta - Indonesia; Bangkok - Thailand; Manila - Philippines; Tokyo - Japan)
- Inbound cloud services with Direct Inward Dial (DID) numbers for most major cities in countries where 8x8 cloud PSTN is available
- Toll-free numbers are also available, where national coverage is required.
Unlimited regional callinglink to this section
- Country-specific, uncapped calling plans are included, as standard, with all X Series service plans from X2 upwards.
- X4 service plans now include unlimited calls to the following countries in Asia: China, Hong Kong, Taiwan, South Korea, Singapore, Thailand, Malaysia, Indonesia, India, Russia and Japan.
- Headquarters’ countries, such as US, Canada, UK and Australia are included in all X Series unlimited calling plans.
- Extension-to-extension dialing is available to all employees, regardless of location.
High call qualitylink to this section
- Enhanced telephony services supported via the 8x8 platform with over 35 cloud regions across five continents.
- Services enabled via local interconnect with leading local carriers in each supported country.
- International calls are connected using 8x8-patented geo-routing via the nearest in-region point-of-presence.
Unified user experiencelink to this section
- Standardize upon the use of the 8x8 Work desktop and mobile app worldwide for all employees.
- Create a consistent remote working environment that motivates productivity and fosters staff well-being.
- Empower distributed contact center teams using the same 8x8 agent console and supervisor reporting tools.
Lower management costlink to this section
- Unique “100% cloud” solution - a customer premises gateway is not normally required.
- No call termination charges for DIDs.
- Additional remote employees and offices can be added and then managed centrally, without local intervention.
- Reduce operational overheads and increase speed of deployment.
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