Enterprise-Grade. Enterprise Trusted. Worldwide.
Achieve superior enterprise performance with the 8x8 Communications Cloud™.
Proven enterprise-grade communications
The 8x8 Communications Cloud provides everything your enterprise needs to drive exceptional business results. Enhance productivity and customer experiences everywhere in the world you compete with the industry’s only cloud platform that seamlessly combines unified communications, and team collaboration, contact center, and analytics in a single, open and real-time platform that is truly enterprise grade.
Global Reach network
Engineered for reliability and uptime
8x8’s mirrored, fully redundant data centers ring the globe to route calls quickly and efficiently, for high-quality, high-availability communications. Data centers located on opposite US coasts provide high reliability and disaster resilience. Similarly, 8x8’s data centers in the UK, Canada, Hong Kong and Australia optimize service quality and reliability for users in these regions.
An unmatched SLA
8x8 is the first cloud communications provider to offer the 8x8 Performance Assured SLA guaranteeing 99.99% service availability with a voice call quality guarantee. Patented innovations, distributed cluster architecture, data replication across data centers and core network redundancy for each element like power supplies and UPSs all contribute to 8x8’s enviable 99.9983% average uptime.*
Industry-leading security and compliance
Global communications. Local numbers.
Elite Touch implementation
The 8x8 Elite Touch program accelerates successful enterprise deployments with the experience gained from more than 48,000 implementations worldwide. 8x8’s proven methodology ensures the fastest time to value—even for customers with global deployments, large and complex requirements across multiple sites, or the need to integrate with CRM or other back-end systems.
Enterprise app integrations
* 8x8 core call processing average is 99.9983% in 2016
Gartner Magic Quadrant
8x8 Named a Leader in Gartner‘s Unified Communications as a Service Magic Quadrant
2012-2017 6 Years Running