The 8x8 and AWS Partnership
As an AWS advanced tier ISV partner, 8x8 has satisfied the most rigorous requirements of Amazon’s Well-Architected Framework, and our software has been validated by third-party auditors.
The 8x8 and AWS Partnership
As an AWS advanced tier ISV partner, 8x8 has satisfied the most rigorous requirements of Amazon’s Well-Architected Framework, and our software has been validated by third-party auditors.
About 8x8
The 8x8 Open Communications Platform offers cloud-based voice, video meetings, messaging, contact center, and enterprise integration, plus real-time analytics to improve productivity and customer experience. With 60,000 customers worldwide, 8x8 is the only 8-time Gartner Magic Quadrant leader for Unified Communications as a Service and 5-time leader for Contact Center as a Service.
About 8x8
The 8x8 Open Communications Platform offers cloud-based voice, video meetings, messaging, contact center, and enterprise integration, plus real-time analytics to improve productivity and customer experience. With 60,000 customers worldwide, 8x8 is the only 8-time Gartner Magic Quadrant leader for Unified Communications as a Service and 5-time leader for Contact Center as a Service.
About 8x8
The 8x8 Open Communications Platform offers cloud-based voice, video meetings, messaging, contact center, and enterprise integration, plus real-time analytics to improve productivity and customer experience. With 60,000 customers worldwide, 8x8 is the only 8-time Gartner Magic Quadrant leader for Unified Communications as a Service and 5-time leader for Contact Center as a Service.
About 8x8
The 8x8 Open Communications Platform offers cloud-based voice, video meetings, messaging, contact center, and enterprise integration, plus real-time analytics to improve productivity and customer experience. With 60,000 customers worldwide, 8x8 is the only 8-time Gartner Magic Quadrant leader for Unified Communications as a Service and 5-time leader for Contact Center as a Service.
About 8x8
The 8x8 Open Communications Platform offers cloud-based voice, video meetings, messaging, contact center, and enterprise integration, plus real-time analytics to improve productivity and customer experience. With 60,000 customers worldwide, 8x8 is the only 8-time Gartner Magic Quadrant leader for Unified Communications as a Service and 5-time leader for Contact Center as a Service.
About 8x8
The 8x8 Open Communications Platform offers cloud-based voice, video meetings, messaging, contact center, and enterprise integration, plus real-time analytics to improve productivity and customer experience. With 60,000 customers worldwide, 8x8 is the only 8-time Gartner Magic Quadrant leader for Unified Communications as a Service and 5-time leader for Contact Center as a Service.
About 8x8
The 8x8 Open Communications Platform offers cloud-based voice, video meetings, messaging, contact center, and enterprise integration, plus real-time analytics to improve productivity and customer experience. With 60,000 customers worldwide, 8x8 is the only 8-time Gartner Magic Quadrant leader for Unified Communications as a Service and 5-time leader for Contact Center as a Service.
About 8x8
The 8x8 Open Communications Platform offers cloud-based voice, video meetings, messaging, contact center, and enterprise integration, plus real-time analytics to improve productivity and customer experience. With 60,000 customers worldwide, 8x8 is the only 8-time Gartner Magic Quadrant leader for Unified Communications as a Service and 5-time leader for Contact Center as a Service.
The Challenge How to break down communications silos, increase productivity, and cut costs
The ability to connect, collaborate and meet customer expectations is core to every organization's ability to succeed.
Recent events have exposed the limitations of disparate, outdated communication systems as many organizations struggled to enable remote working. And IT leaders are in the hot seat as they face the balancing act of breaking down communications silos and empowering employees, all while cutting costs.
The Challenge How to break down communications silos, increase productivity, and cut costs
The ability to connect, collaborate and meet customer expectations is core to every organization's ability to succeed.
Recent events have exposed the limitations of disparate, outdated communication systems as many organizations struggled to enable remote working. And IT leaders are in the hot seat as they face the balancing act of breaking down communications silos and empowering employees, all while cutting costs.
The Challenge How to break down communications silos, increase productivity, and cut costs
The ability to connect, collaborate and meet customer expectations is core to every organization's ability to succeed.
Recent events have exposed the limitations of disparate, outdated communication systems as many organizations struggled to enable remote working. And IT leaders are in the hot seat as they face the balancing act of breaking down communications silos and empowering employees, all while cutting costs.
The Challenge How to break down communications silos, increase productivity, and cut costs
The ability to connect, collaborate and meet customer expectations is core to every organization's ability to succeed.
Recent events have exposed the limitations of disparate, outdated communication systems as many organizations struggled to enable remote working. And IT leaders are in the hot seat as they face the balancing act of breaking down communications silos and empowering employees, all while cutting costs.
The Solution Unified voice, video, chat, meetings, and analytics
The 8x8 Open Communications Platform benefits from AWS security, reliability and performance. Standards-based APIs deliver SMS, chat app, video interaction, and text-to-speech capabilities to power unique brand experiences. Data from communications touchpoints provides real-time sentiment analysis, while callstats analyzes call quality to help improve customer experience and NPS. IT can deploy and manage it all from a central administration portal. And with native integration to apps like Microsoft Teams and Salesforce.com, your users don’t have to learn new interfaces or switch apps.
Through the combined power of 8x8 and AWS, your employees can be more productive, customers can have a richer, better connected experience, and IT can invest in innovation, not infrastructure.
The Solution Unified voice, video, chat, meetings, and analytics
The 8x8 Open Communications Platform benefits from AWS security, reliability and performance. Standards-based APIs deliver SMS, chat app, video interaction, and text-to-speech capabilities to power unique brand experiences. Data from communications touchpoints provides real-time sentiment analysis, while callstats analyzes call quality to help improve customer experience and NPS. IT can deploy and manage it all from a central administration portal. And with native integration to apps like Microsoft Teams and Salesforce.com, your users don’t have to learn new interfaces or switch apps.
Through the combined power of 8x8 and AWS, your employees can be more productive, customers can have a richer, better connected experience, and IT can invest in innovation, not infrastructure.
The Solution Unified voice, video, chat, meetings, and analytics
The 8x8 Open Communications Platform benefits from AWS security, reliability and performance. Standards-based APIs deliver SMS, chat app, video interaction, and text-to-speech capabilities to power unique brand experiences. Data from communications touchpoints provides real-time sentiment analysis, while callstats analyzes call quality to help improve customer experience and NPS. IT can deploy and manage it all from a central administration portal. And with native integration to apps like Microsoft Teams and Salesforce.com, your users don’t have to learn new interfaces or switch apps.
Through the combined power of 8x8 and AWS, your employees can be more productive, customers can have a richer, better connected experience, and IT can invest in innovation, not infrastructure.
The Solution Unified voice, video, chat, meetings, and analytics
The 8x8 Open Communications Platform benefits from AWS security, reliability and performance. Standards-based APIs deliver SMS, chat app, video interaction, and text-to-speech capabilities to power unique brand experiences. Data from communications touchpoints provides real-time sentiment analysis, while callstats analyzes call quality to help improve customer experience and NPS. IT can deploy and manage it all from a central administration portal. And with native integration to apps like Microsoft Teams and Salesforce.com, your users don’t have to learn new interfaces or switch apps.
Through the combined power of 8x8 and AWS, your employees can be more productive, customers can have a richer, better connected experience, and IT can invest in innovation, not infrastructure.
Secure
8x8 workloads follow AWS best practices to protect data, systems, and assets, and provide automated security event responses.
Reliable
8x8 distributes workloads across global AWS regions to improve resilience and availability. Workload components are isolated to avoid risk to other components.
Scalable
Using demand and time-based approaches, 8x8 can add and remove AWS resources as needed to support millions of customers globally during peak usage periods.