The future of work is here

Where some see challenges, others see opportunities. Leaders are looking boldly toward 2030.

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The future of work is no longer about the workplace. It’s about enabling the worker regardless of it.

The future of work is no longer about the workplace. It’s about enabling the worker regardless of it.

The future of work is no longer about the workplace. It’s about enabling the worker regardless of it.

The future of work is no longer about the workplace. It’s about enabling the worker regardless of it.

60%

of IT and CX leaders believe the future of work will be predominantly hybrid.

7%

believe work will return to primarily in office.

60%

of IT and CX leaders believe the future of work will be predominantly hybrid.

7%

believe work will return to primarily in office.

60%

of IT and CX leaders believe the future of work will be predominantly hybrid.

7%

believe work will return to primarily in office.

60%

of IT and CX leaders believe the future of work will be predominantly hybrid.

7%

believe work will return to primarily in office.

See what the future holds

View the findings from a global survey of IT and CX leaders on these topics and more:

See what the future holds

View the findings from a global survey of IT and CX leaders on these topics and more:

See what the future holds

View the findings from a global survey of IT and CX leaders on these topics and more:

See what the future holds

View the findings from a global survey of IT and CX leaders on these topics and more:

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Workplace and Work Pace Change

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2030 Planning and Strategy

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Current and 2030 Challenges

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Technology Prioritization

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Workplace and Work Pace Change

8x8_Icons_Lightbulb_(innovation).png

2030 Planning and Strategy

8x8_Icons_Lock.png

Current and 2030 Challenges

8x8_Icons_Artificial_intelligence.png

Technology Prioritization

8x8_Icons_Building_(enterprise).png

Workplace and Work Pace Change

8x8_Icons_Lightbulb_(innovation).png

2030 Planning and Strategy

8x8_Icons_Lock.png

Current and 2030 Challenges

8x8_Icons_Artificial_intelligence.png

Technology Prioritization

8x8_Icons_Building_(enterprise).png

Workplace and Work Pace Change

8x8_Icons_Lightbulb_(innovation).png

2030 Planning and Strategy

8x8_Icons_Lock.png

Current and 2030 Challenges

8x8_Icons_Artificial_intelligence.png

Technology Prioritization

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Emerging Tech Investment

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Customer Service and CX Imperatives

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Employee Experience Differentiation

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Leader vs. Laggard Comparisons

icon-vr-metaverse-5pt-vibe.svg

Emerging Tech Investment

icon-headset-5pt-vibe.svg

Customer Service and CX Imperatives

8x8_Icons_Video_meeting.png

Employee Experience Differentiation

icon-analytics-5pt-vibe.svg

Leader vs. Laggard Comparisons

icon-vr-metaverse-5pt-vibe.svg

Emerging Tech Investment

icon-headset-5pt-vibe.svg

Customer Service and CX Imperatives

8x8_Icons_Video_meeting.png

Employee Experience Differentiation

icon-analytics-5pt-vibe.svg

Leader vs. Laggard Comparisons

icon-vr-metaverse-5pt-vibe.svg

Emerging Tech Investment

icon-headset-5pt-vibe.svg

Customer Service and CX Imperatives

8x8_Icons_Video_meeting.png

Employee Experience Differentiation

icon-analytics-5pt-vibe.svg

Leader vs. Laggard Comparisons

Only 29% of IT and CX leaders consider their organization a leader in the future of work. Benchmark your organization today.

Only 29% of IT and CX leaders consider their organization a leader in the future of work. Benchmark your organization today.

Only 29% of IT and CX leaders consider their organization a leader in the future of work. Benchmark your organization today.

Only 29% of IT and CX leaders consider their organization a leader in the future of work. Benchmark your organization today.