FAQs
What is the 8x8 Referral Program?
The 8x8 Referral Program rewards participating individuals with a cash commission for referring a business or organization to 8x8 that results in a sale. Once the referred business subscribes to qualified services and the new account meets all reward program terms and conditions, a cash commission is awarded to the individual who submitted the referral. See program terms and conditions for complete details.
Who can join the 8x8 Referral Program?
The program is open to individuals and entities in the United States and Canada. The Referrer cannot be an owner, employee, or agent of the Referee. The Referrer cannot be an owner, employee or agent of an organization with which 8x8 has an affiliate agreement. The Referrer cannot be a reseller of 8x8 services.
Why should I refer people to 8x8?
At 8x8, we know your reputation and ours depends on the quality of our approach and services. You can trust that when you refer people to 8x8, we will treat them with the utmost respect. 8x8 is the global leader in enterprise cloud communications and has helped more than 40,000 savvy companies around the world compete and flourish.
To thank you for your referral, you’ll earn cash incentives for yourself or a deserving charity. Since October 2008, 8x8 has paid over $7,000,000 in referral incentives with an average referral payment of $500. Ours is one of the best referral programs out there. Just invite your colleagues and clients to sign up for 8x8 services and when they subscribe, you will be rewarded. Joining the 8x8 Referral Rewards Program is fast, simple and lucrative.
How do I become an 8x8 Referral Partner?
It’s easy to get started. Simply register at www.8x8.com/referral-program. There is no pre-approval process. Immediately upon submitting your enrollment form, an online account will be created for you so you can get started right away submitting referrals.
Are there any restrictions to joining?
The program is open to individuals and entities in the United States and Canada. The Referrer cannot be an owner, employee, or agent of the Referee. The Referrer cannot be an owner, employee or agent of an organization with which 8x8 has an affiliate agreement. The Referrer cannot resell 8x8 services.
Can I participate if I live outside the U.S.?
The program is open to individuals and entities in the United States and Canada. For Referral Rewards partners in the United States, a W-9 form must be submitted. For Referral partners in the Canada, a W-8BEN (for individuals) or W-8BEN-E (for entities) form must be submitted before payment can be issued.
What is the difference between the Referral Program and the 8x8 Channel Partner Program?
The 8x8 Referral Program provides a one-time cash incentive for submitting the name and contact information of a potential customer, and that customer signs up for 8x8 service. Once a referral lead is submitted, the 8x8 Sales team takes over from there. The 8x8 Channel Partner program is designed for partners that provide a more complete turnkey service including actual finalizing the sale, assists in deployment and follow-up Support. Channel Partners must meet certain requirements to be eligible to participate in this 8x8 program. For more information, please visit https://www.8x8.com/partners.
Rewards & Payment
How much can I earn? Starting January 1, 2016, new submitted referrals will be eligible for our new payout structure:
- $100 per line of Virtual Office Unlimited, Virtual Office Global Unlimited, or Virtual Contact Center seat.
- Minimum 3 extensions and/or seats.
- Earn up to $15,000 per referral.
When will I receive payment?
A referral payment is only made on qualifying extensions/seats on which a customer is current in payment after the first 60 days of service. Assuming we’ve received a referral partner’s current W-9 form, 8x8 will mail a check to the referrer after approximately 90 days of service.
How will I be paid?
To ensure your referral payment is deposited electronically into the correct checking account, please submit an ACH form to rewardsw9@8x8.com. Download the ACH authorization form here. If we don’t receive the ACH form in time for payment processing, 8x8 will mail a check based on the address listed on a Referrer’s W9 form.
Do I have to submit a W-9 tax form?
Yes, in order to process your Referral Rewards payment, we need an updated W-9 tax form from all U.S. based referral partners. Canadian partners need to submit a W-8BEN (for individuals) or W-8BEN-E (for entities) form to rewardsW9@8x8.com
To submit a W-9, please login to your 8x8 Referral Program portal.
- Scroll down to the middle of the page.
- Next to Already a Member?, click the Login Here button.
- Enter your Email ID and password.
- Once you login, click Profile.
- Then, click Send W9 Form Now.
- Fill out the fields and send your W-9 to 8x8 via DocuSign.
To download step-by-step instructions (in PDF format) on how to submit your W9, click here.
To watch a video on how to submit your W9, click here.
Payment will be forfeited if the Referrer’s W-9 is not provided to 8x8 within 90 days of the order date of the referral.
Referring
How do I refer someone?
Submit your referrals directly through your online account, or share your customized URL with your friends and colleagues and if they respond to an 8x8 offer using your customized URL, when we close the sale, you reap the rewards. And we’ve made it easy to share your URL Just login to your new online rferral account and follow the simple and quick steps to share your customized URL by:
- Posting recommendations about 8x8 on your social media pages
- Sending a personalized email to your friends and colleagues
- Hosting a banner on your website or blog
Once an individual or company is referred (“Referee”) directly or indirectly to 8x8, an 8x8 consultative sales representative will call the referee in order to understand their business needs, educate them on 8x8′s suite of solutions, and if it’s a good fit, suggest the best service(s) for their business. Rest assured, we know your reputation and ours depends on the quality of our approach and services.
How is my referral tracked?
When you submit your referral in the Referral portal, we tag the referral with your name so that we can track it and ensure you get credit if a sale occurs and the deal qualifies for a referral payment.
Can I promote 8x8 in an email or in social media?
Yes, in the Referral portal, 8x8 provides you with banners and unique referral URL that ensures you get credit for any leads that sign up for more information about 8x8. In addition, the Referral portal has tools you can use to promote 8x8 via Facebook, LinkedIn and Twitter.