Discover a New Level of Data Security for Unified Communications

Data Security is defined as protecting data and data infrastructure from unauthorized access for malicious purposes. The news is full of reports of data breaches at organizations ranging from top retailers, hospitals, government municipalities as well as global Fortune 500 companies. As a result, data security is more than a hot topic, it is a real concern for all IT managers across all industries.

This concern is top of mind at 8x8 where we have built our products around a set of data security requirements that meet and exceed those required by top security-focused agencies throughout most industries and governments.

Security Compliance Milestones

No other VoIP or contact center provider does more to safeguard the security and compliance of mission-critical communications than 8x8. Our 8x8 Virtual Office and Contact Center solutions are certified as compliant with standards including:

HIPAA

HIPAA (Health Insurance Portability and Accountability Act) is the primary data protection required for the use and storage of personal data throughout the US healthcare industry. 8x8 goes to great lengths to maintain this area of compliance using approved third-party certification to ensure that 8x8 product meets or exceed HIPAA data security levels.

FISMA

FISMA (Federal Information Security Management Act) requires closer monitoring of federal agencies, state agencies, and private businesses when it comes to the security of sensitive federal data. As a result, organizations have to implement certain security controls and maintain documentation of how those controls are kept and updated. 8x8 goes to great lengths to maintain compliance by using approved third-party certification to ensure that 8x8 product meets or exceed FISMA data security at the moderate level.

CPNI

CPNI (Consumer Proprietary Network Information) in practice, the CPNI regulations limit the information that communications companies can provide to marketing firms and creates parameters for when and how customer service representatives can share call details.

ISO 27001

ISO/IEC 27001 is an internationally recognized best practice framework for an information security management system. It helps companies identify the risks to your important information and put in place the appropriate controls to help reduce the risk.

Privacy Shield Framework

Privacy Shield Frameworks were designed by the U.S. Department of Commerce, and the European Commission and Swiss Administration, respectively, to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.

Cyber Essentials Plus

Cyber Essentials was built out a need for a common recipe based on evidence of the cyber attacks seen over a specific time-frame. The CE best practices are not intended to be a silver bullet for all forms of cyber-attack, but to offer organizations the first step in their journey to protect themselves in cyberspace.

ISO 9001

The ISO 9000 family of quality management systems standards helps companies meet the needs of customers and other stakeholders while meeting regulatory requirements related to our services. More simply, ISO 9001 is a set of standards of quality managment designed for delivering consistent product, employee and customer quality. Every company and implementation is different but this is the standard for many countries across the globe.

UK Government ATO

The ATO or Authorization (Authority) to Operate is issued by certifying organisations to ensure that products are safe to use within specific government agencies. In this case, 8x8 UK Ltd has received an Authority to Operate (ATO), one of the UK’s highest levels of security and compliance certifications.

Enduring Commitment to Data Security

Our focus on security is unmatched in the industry and our security team prides itself on leading the UCaaS and CCaaS industries in this area. We go the extra mile by employing elite teams of security hackers that test our systems to ensure data security is solid.

When it comes to security, 8x8 provides reliable and compliant cloud solutions at a demanding level rarely seen by other cloud providers. Don't take your chances with a subpar cloud-based telecom system. Call 1-866-879-8647 or fill out our form online to request a no-obligation quote from an 8x8 Product Specialist.

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