X Series Cloud Contact Centre offers plans to address your diverse needs in the most cost-efficient manner.

Voice contact centre with advanced reporting

X6 includes X4 capabilities plus:

  • Real time and historical contact centre reports
  • Graphical customer journey analytics
  • Customizable wallboards/dashboards
Multi-channel contact centre with advanced reporting

X7 includes X6 capabilities plus:

  • Email, webchat and social channels
  • Co-browse
Multi-channel contact centre with advanced analytics and predictive dialer

X8 includes X7 capabilities plus:

  • Quality management
  • Speech analytics
  • Outbound Preview Dialer

What our customers are saying

“Our 8x8 solution can handle any kind of customer contact: phone, online, chat, voicemail, email. Customers get to choose how they want to communicate, and we’re able to give each of them the excellent service they deserve.”

– Uf Tukel, Co-President and Founder of WMPH Vacations


For more information call 1800 854 171

Call 1800 854 171 or fill out the form below and an 8x8 Specialist will be in touch.

Contact Sales