X Series Cloud Contact Centre offers plans to address your diverse needs in the most cost-efficient manner.

X5
Voice contact centre with predictive dialer

X5 includes X4 capabilities plus:

  • Voice contact centre channel
  • IVR with drag and drop design tool
  • Predictive dialer
X7
Multi-channel contact centre with advanced reporting

X7 includes X6 capabilities plus:

  • Email, webchat and social channels
  • Co-browse
X6
Voice contact centre with advanced reporting

X6 includes X4 capabilities plus:

  • Real time and historical contact centre reports
  • Graphical customer journey analytics
  • Customizable wallboards/dashboards
X8
Multi-channel contact centre with advanced analytics and predictive dialer

X8 includes X7 capabilities plus:

  • Quality management
  • Speech analytics
  • Predictive dialer

What our customers are saying

“Our 8x8 solution can handle any kind of customer contact: phone, online, chat, voicemail, email. Customers get to choose how they want to communicate, and we’re able to give each of them the excellent service they deserve.”

– Uf Tukel, Co-President and Founder of WMPH Vacations

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For more information call 1800 854 171

Call 1800 854 171 or fill out the form below and an 8x8 Specialist will be in touch.

Contact Sales