8x8 Work
End User Training
An instructor will guide end users through a remote training session and product demonstration introducing how to use 8x8 Work apps.
Who should take this course?link to this section
8x8 Work End Users looking to receive remote training on the 8x8 Work apps.
Course Overviewlink to this section
An instructor will guide end users through a remote training session and product demonstration introducing how to use 8x8 Work apps. Class discussion will cover how to use the different apps, including 8x8 Work for Desktop, Meetings, and 8x8 Work for Mobile.
The customer will receive an electronic copy of quick reference guides and training handouts, plus instructions on where to find video tutorials on the 8x8 University website that cover basic tasks for physical phones.
Virtual sessions can accommodate 40 participants per session.
Course Outcomelink to this section
At the end of this course, students will be able to:
- Place, receive and manage phone calls in the 8x8 Work for Desktop and Mobile apps
- Schedule, host and join Meetings
- Access voicemail messages
- Send and receive instant messages via chat
- Access information in the Corporate Directory
Course Topicslink to this section
- 8x8 Work for Desktop
- Meetings
- 8x8 Work for Mobile
Topics upon request:
- Frontdesk
- Analytics for 8x8 Work
- Calendar integration
:
- End User / Agent
Related Courses
:
8x8 Work Adoption Kit
Core modules include 8x8 Work for Desktop, Work for Mobile, and Switchboard Pro.
Analytics for 8x8 Work Remote
This interactive self-paced course gives you the knowledge and skills to manage and run analytics for 8x8 Work remotely.
Free Training
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8x8 Work for Mobile
Learn the skills necessary to perform common 8x8 Work tasks for your mobile device.
8x8 Work for Desktop
Learn the skills necessary to perform common 8x8 Work tasks on your desktop.