8x8 Work
End User Training
An instructor will guide end users through a remote training session and product demonstration introducing how to use 8x8 Work apps.
Who should take this course?link to this section
8x8 Work End Users looking to receive remote training on the 8x8 Work apps.
Course Overviewlink to this section
An instructor will guide end users through a remote training session and product demonstration introducing how to use 8x8 Work apps. Class discussion will cover how to use the different apps, including 8x8 Work for Desktop, Meetings, and 8x8 Work for Mobile.
The customer will receive an electronic copy of quick reference guides and training handouts, plus instructions on where to find video tutorials on the 8x8 University website that cover basic tasks for physical phones.
Virtual sessions can accommodate 40 participants per session.
Course Outcomelink to this section
At the end of this course, students will be able to:
- Place, receive and manage phone calls in the 8x8 Work for Desktop and Mobile apps
- Schedule, host and join Meetings
- Access voicemail messages
- Send and receive instant messages via chat
- Access information in the Corporate Directory
Course Topicslink to this section
- 8x8 Work for Desktop
- Meetings
- 8x8 Work for Mobile
Topics upon request:
- Frontdesk
- Analytics for 8x8 Work
- Calendar integration
- End User / Agent
Related Courses
8x8 Work Adoption Kit
Core modules include 8x8 Work for Desktop, Work for Mobile, and Switchboard Pro.
Analytics for 8x8 Work Remote
This interactive self-paced course gives you the knowledge and skills to manage and run analytics for 8x8 Work remotely.
Free Training
8x8 Work for Mobile
Learn the skills necessary to perform common 8x8 Work tasks for your mobile device.
8x8 Work for Desktop
Learn the skills necessary to perform common 8x8 Work tasks on your desktop.
Frequently Asked Questions
We offer a number of different options so you can pick and choose which work best for you.
Free Options:
• Quick Tutorial Pages (great for tech-savvy audiences)
• On-Demand Course (more in-depth learning experience) Paid Options:
•. Virtual Instructor-Led Sessions (join public sessions with other users)
• Private Online Sessions (limit the audience to just your users and modify the agenda to your needs)
• Customized eLearning (modified ono-demand courses that fit your enviornment)
• Paid Onsite Visit (tailor the day to your needs)
• Need Something Special (let us know!)
To learn more about paid options contact your 8x8 Sales Account Executive or send an email to training@8x8.com.