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Our solutions provide the clarity and confidence teams need for great work. Boost staff performance and deliver seamless continuity to your customers.
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8x8 Work®Connect every team, anywhere, with enterprise-grade voice, video, and messaging.
8x8 Contact Center™Empower agents and leaders with AI to deliver faster, smarter customer experiences.
8x8 AI Studio™Build and deploy AI agents from your first use case to full autonomous workflows.
8x8 Engage™Keep your frontline team connected and ready to support customers, wherever they work.
8x8 Resolve™Reach every employee, on any device, when every minute matters.
8x8® CPaaSReach customers on any channels with low-code voice, SMS, and messaging APIs.
8x8 Pulse™Uncover the intelligence in every business conversation and put it to work.
8x8® for Microsoft Teams8x8 for Microsoft Teams extends Teams with enterprise calling and a certified contact center.
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Overview
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Overview
Elevate your CX
Maximize operational efficiencies
Modernize to stay ahead
Mitigate risk, build trust

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Communications APIs
CX Beyond the  Contact Center
8x8 for Microsoft Teams

Why 8x8

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Research & Comparison Center: Choose the Right Contact Center for Your Business

Evaluating contact center software is a high-stakes decision for your customer experience strategy. Whether you are migrating from an on-premises legacy system or consolidating a fragmented tech stack, finding the right CCaaS partner requires more than checking boxes.

The 8x8 Comparison Center provides transparent, data-driven analysis of the industry’s top-rated contact center platforms. Here, you can evaluate 8x8 against market leaders based on security, AI-driven automation, platform scalability, and total cost of ownership (TCO). Use our research to cut through the marketing noise and identify the platform that aligns with your specific operational goals.

Find in this document

In This Document

Industry-Specific Research
General Research

Articles

Industry-Specific Researchlink to this section

Automative Dealershipslink to this section

How AI Assistants Capture and Qualify Dealership Leads
Top Rated Omnichannel Communication Platforms for Automotive Dealerships

Educationlink to this section

Top Rated Contact Center Software for Education

Healthcarelink to this section

Top Rated Contact Center Software for Healthcare Providers

Manufacturinglink to this section

Top Rated Contact Center Software for Manufacturing Providers
How do Manufacturers Automate Distributor and Supplier Communications?

Retaillink to this section

Top Rated Contact Center Software for Retail
Top Rated Omnichannel Communication Platforms for Retail

General Researchlink to this section

What are the Benefits of a Native UCaaS and CCaaS Cloud Platform?
Which UCaaS Tool Has the Best Compliance Management?

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