Skip to main content

8x8 Companies
Sign In

Solutions
Why 8x8
Our solutions provide the clarity and confidence teams need for great work. Boost staff performance and deliver seamless continuity to your customers.
Learn More
By Use Case
Connect Your People
Engage Frontline Teams
Elevate Customer Support
Reach Customers Everywhere
Optimize Your Workforce
By Industry
Retail
Manufacturing
Financial Services
Healthcare
Insurance
Legal
Education
Products
Platform Overview
Connect your customers and teams globally and make an impact with the platform made to empower modern CX leaders.
Book a Demo All Features
Products
8x8 Work®Connect every team, anywhere, with enterprise-grade voice, video, and messaging.
8x8 Contact Center™Empower agents and leaders with AI to deliver faster, smarter customer experiences.
8x8 AI Studio™Build and deploy AI agents from your first use case to full autonomous workflows.
8x8 Engage™Keep your frontline team connected and ready to support customers, wherever they work.
8x8 Resolve™Reach every employee, on any device, when every minute matters.
8x8® CPaaSReach customers on any channels with low-code voice, SMS, and messaging APIs.
8x8 Pulse™Uncover the intelligence in every business conversation and put it to work.
8x8® for Microsoft Teams8x8 for Microsoft Teams extends Teams with enterprise calling and a certified contact center.
Popular Features
Omnichannel Routing
Intuitive Workspaces
AI Automation
Agent Assist
Advanced Queue Management
Team Leader Workspace
Call
Meet
Chat
Global Reach
High Volume SMS
Messaging
Voice
Video
Partners
For Customers
Our network of industry-leading partners can help you provide a richer customer experience without custom developments or big costs.
About Our Partners
Integrations
For Partners
Whether you're a reseller, agent, service provider, or integrator, 8x8 has the platform, incentives, and support to help you deliver modern communications and customer experience solutions.
Our Program
Become a Reseller or Agent
Become a Technology Partner
Find a Partner
Become a Partner Already a partner? Login to the partner portal
Resources
Resources
Our rich array of support services and educational resources help you effectively resolve challenges should they arise and get more out of 8x8 solutions.
View All Resources
Product support
Customer Support
8x8 Community
8x8 University
Contact us
Education and inspiration
What's New
Executive Insights
Events & Webinars
Product Data
Reports
Developer Resources
8x8 Resources
Customer Stories
Professional Services
Service Status Check
Discover The Power of You™ at Work
Learn more
Company
Company
Get to know 8x8, the platform and partner powering your CX ambitions.
Overview
Why 8x8
Sustainabilty
About
Accessibility
Our Leaders
Investors
Careers
Blog
Locations
Newsroom
Support
Executive Insights
Pricing
Pricing

Keep Up With 8x8

By checking this box, you opt-in to receive future communications from 8x8.

Overview
Elevate your CX
Maximize operational efficiencies
Modernize to stay ahead
Mitigate risk, build trust

Contact Center
Unified Communications
Communications APIs
CX Beyond the  Contact Center
8x8 for Microsoft Teams

Overview
Trust
Global Reach
Analytics & AI
Sustainability

All Resources
Customer Stories
Reports & White Papers
Webinars & Events
Product Datasheets
Service Status
Utilities
8x8 University
Become an 8x8 Ambassador
8x8 Customer Community

About Us
Contact Us
Leadership Team
Investor Relations
Press Releases
Media Kit
Careers

Blog
Whats New
Plans & Pricing
8x8 for Microsoft Teams
Devices
Partners
Developers
Join Referral Program

Platform

Overview
Elevate your CX
Maximize operational efficiencies
Modernize to stay ahead
Mitigate risk, build trust

Product

Contact Center
Unified Communications
Communications APIs
CX Beyond the  Contact Center
8x8 for Microsoft Teams

Why 8x8

Overview
Trust
Global Reach
Analytics & AI
Sustainability

Resources

All Resources
Customer Stories
Reports & White Papers
Webinars & Events
Product Datasheets
Service Status
Utilities
8x8 University
Become an 8x8 Ambassador
8x8 Customer Community

Company

About Us
Contact Us
Leadership Team
Investor Relations
Press Releases
Media Kit
Careers

Quick Links

Blog
Whats New
Plans & Pricing
8x8 for Microsoft Teams
Devices
Partners
Developers
Join Referral Program

Download the App

Select Region

United States Canada (EN)United Kingdom Ireland Australia New Zealand France

Privacy Policies
Legal
Trust
Accessibility
Cookie Policy
Cookie Preferences

Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Unless otherwise specified, all trademarks identified by the ®, or ™ are trademarks of 8x8, Inc. or its affiliates. All rights reserved.

** Microsoft, Microsoft Teams, and associated logos are trademarks of the Microsoft group of companies. Gartner, Magic Quadrant and associated logos are trademarks of Gartner, Inc. TrustRadius and associated logos are trademarks of TrustRadius, Inc. G2 and associated logos are trademarks of G2.com, Inc. Ty and associated logos are trademarks of Ty, Inc. Acer and associated logos are trademarks of Acer, Inc. Trek and associated logos are trademarks of Trek Bicycle Corporation. San Diego Wildlife Alliance and associated logos are trademarks of Zoological Society of San Diego Corp.

Research & Comparison Center: Choose the Right Contact Center for Your Business

Evaluating contact center software is a high-stakes decision for your customer experience strategy. Whether you are migrating from an on-premises legacy system or consolidating a fragmented tech stack, finding the right CCaaS partner requires more than checking boxes.

The 8x8 Comparison Center provides transparent, data-driven analysis of the industry’s top-rated contact center platforms. Here, you can evaluate 8x8 against market leaders based on security, AI-driven automation, platform scalability, and total cost of ownership (TCO). Use our research to cut through the marketing noise and identify the platform that aligns with your specific operational goals.

Find in this document

In This Document

Industry-Specific Research
General Research

Articles

Industry-Specific Researchlink to this section

Educationlink to this section

Top Rated Contact Center Software for Education

Healthcarelink to this section

Top Rated Contact Center Software for Healthcare Providers

Manufacturinglink to this section

Top Rated Contact Center Software for Manufacturing Providers
How do Manufacturers Automate Distributor and Supplier Communications?

Retaillink to this section

Top Rated Contact Center Software for Retail
Top Rated Omnichannel Communication Platforms for Retail

General Researchlink to this section

What are the Benefits of a Native UCaaS and CCaaS Cloud Platform?
Which UCaaS Tool Has the Best Compliance Management?

a green and white circle with a hole in the middle on a black background

Let’s power your CX ambitions, together.

Explore Demos Request a Quote Contact Us Chat with a CX Expert