Elevate your CX.
Build customer loyalty and business impact through powerful data and team collaboration tools. It’s a win-win.
A product portfolio to supercharge your CX.
From superior contact center solutions to unified communications and no-code APIs, our products solve even your most complex communication challenges.
Contact Center
Unified Communications
Communications APIs
CX Beyond the Contact Center
Contact Center
8x8® Contact Center™ powers up agents with AI to simplify contact center operations and delight customers.
8x8 for Microsoft Teams**
Amplify your Microsoft Teams with 8x8 communication capabilities and contact center integrations.
Integrate seamlessly.
Easily connect with popular CX, business, and CRM apps to reach new levels of productivity without added complexity.
Customer stories—no fluff, just real success.
“The 8x8 platform is easy enough for these different individuals to learn to use, and learn to work together. This helps us provide a consistent level of service to our students, regardless of the reason for their call.”
Kevin Thomas
University of Bristol
“We have not seen an increase in inbound traffic—if anything, we've seen a reduction. This is due to us answering more calls the first time, which in turn frees up staff to be proactive and call the customer before they call us.”
Chris Gensmantel
LSH Auto
"8x8 has significantly impacted how we engage with callers and resolve their issues. Chat inquiries are up, while call volumes have dropped, and average call waiting times are down."
Claire Penny
Lichfield Council
Secure and compliant.
Up-to-date with regulations and verified by third-party certifications. So you get peace of mind.
Stay in the loop. See what’s new.
WEBINAR
Delivering seamless CX in an unforgiving market
REPORT
The 2024 Gartner** Magic Quadrant** for UCaaS
EBOOK
Customer experience: 2030 vision report
GUIDE
Contact Center buyer’s guide
EVENT
Meet 8x8® CX experts in a city near you
Let’s power your CX ambitions, together.
