Connect Everywhere It's easier than you think.
Connect Everywhere It's easier than you think.
As easy as one, two, Teams.
We get it.
If Microsoft Teams is your primary collaboration tool for everyone in the business, then you don’t want employees to leave Teams and use another app to make or receive phone calls.
In Chapter 1 and Chapter 2, we talked about the need to reduce the number of communications apps and tools your employees toggle between everyday to limit the frictional cost of context switching.
And your employees’ comfort is our priority. Which is why 8x8 Voice for Microsoft Teams makes your life easier, whether you’re an IT exec or a call center agent.
What’s the big deal, you ask? It looks just like the built-in Microsoft Teams dialer.
That’s the point. We have gone to a lot of trouble so you don’t have to. When you receive a call, make a call, forward a call, put someone on hold, have a call go into a calling queue or ring group, behind the scenes it’s handled by 8x8. But what do your users see? They see the native Microsoft Teams interface. The result? No retraining, no new Teams Bots to install and no Bot commands to learn, like you do with other solutions. Your users just keep using Teams as they have been.
As easy as one, two, Teams.
We get it.
If Microsoft Teams is your primary collaboration tool for everyone in the business, then you don’t want employees to leave Teams and use another app to make or receive phone calls.
In Chapter 1 and Chapter 2, we talked about the need to reduce the number of communications apps and tools your employees toggle between everyday to limit the frictional cost of context switching.
And your employees’ comfort is our priority. Which is why 8x8 Voice for Microsoft Teams makes your life easier, whether you’re an IT exec or a call center agent.
What’s the big deal, you ask? It looks just like the built-in Microsoft Teams dialer.
That’s the point. We have gone to a lot of trouble so you don’t have to. When you receive a call, make a call, forward a call, put someone on hold, have a call go into a calling queue or ring group, behind the scenes it’s handled by 8x8. But what do your users see? They see the native Microsoft Teams interface. The result? No retraining, no new Teams Bots to install and no Bot commands to learn, like you do with other solutions. Your users just keep using Teams as they have been.
As easy as one, two, Teams.
We get it.
If Microsoft Teams is your primary collaboration tool for everyone in the business, then you don’t want employees to leave Teams and use another app to make or receive phone calls.
In Chapter 1 and Chapter 2, we talked about the need to reduce the number of communications apps and tools your employees toggle between everyday to limit the frictional cost of context switching.
And your employees’ comfort is our priority. Which is why 8x8 Voice for Microsoft Teams makes your life easier, whether you’re an IT exec or a call center agent.
What’s the big deal, you ask? It looks just like the built-in Microsoft Teams dialer.
That’s the point. We have gone to a lot of trouble so you don’t have to. When you receive a call, make a call, forward a call, put someone on hold, have a call go into a calling queue or ring group, behind the scenes it’s handled by 8x8. But what do your users see? They see the native Microsoft Teams interface. The result? No retraining, no new Teams Bots to install and no Bot commands to learn, like you do with other solutions. Your users just keep using Teams as they have been.
As easy as one, two, Teams.
We get it.
If Microsoft Teams is your primary collaboration tool for everyone in the business, then you don’t want employees to leave Teams and use another app to make or receive phone calls.
In Chapter 1 and Chapter 2, we talked about the need to reduce the number of communications apps and tools your employees toggle between everyday to limit the frictional cost of context switching.
And your employees’ comfort is our priority. Which is why 8x8 Voice for Microsoft Teams makes your life easier, whether you’re an IT exec or a call center agent.
What’s the big deal, you ask? It looks just like the built-in Microsoft Teams dialer.
That’s the point. We have gone to a lot of trouble so you don’t have to. When you receive a call, make a call, forward a call, put someone on hold, have a call go into a calling queue or ring group, behind the scenes it’s handled by 8x8. But what do your users see? They see the native Microsoft Teams interface. The result? No retraining, no new Teams Bots to install and no Bot commands to learn, like you do with other solutions. Your users just keep using Teams as they have been.
Positive user experiences and more time for IT pros.
And, if they wish to modify their 8x8 phone settings such as call forwarding, voicemail greetings, and replace music-on-hold audio with something they prefer, they can do so by clicking the 8x8 icon in the Teams left-hand bar. If they belong to defined call queues, such as sales or customer support, they can quickly log-in to serve their customers promptly and more efficiently or log-out of those queues as call volumes change throughout the day.
Empowering Teams users with this self service approach gives them greater control over their phone service, and they stay in Teams. It also reduces the number of IT tickets since users make these changes without any IT intervention, which gives your IT pros time back to focus on more critical tasks.
And the best thing is that it’s quick and easy and gives those Teams users everything they need to tailor their telephony functions to their needs.
Positive user experiences and more time for IT pros.
And, if they wish to modify their 8x8 phone settings such as call forwarding, voicemail greetings, and replace music-on-hold audio with something they prefer, they can do so by clicking the 8x8 icon in the Teams left-hand bar. If they belong to defined call queues, such as sales or customer support, they can quickly log-in to serve their customers promptly and more efficiently or log-out of those queues as call volumes change throughout the day.
Empowering Teams users with this self service approach gives them greater control over their phone service, and they stay in Teams. It also reduces the number of IT tickets since users make these changes without any IT intervention, which gives your IT pros time back to focus on more critical tasks.
And the best thing is that it’s quick and easy and gives those Teams users everything they need to tailor their telephony functions to their needs.
Positive user experiences and more time for IT pros.
And, if they wish to modify their 8x8 phone settings such as call forwarding, voicemail greetings, and replace music-on-hold audio with something they prefer, they can do so by clicking the 8x8 icon in the Teams left-hand bar. If they belong to defined call queues, such as sales or customer support, they can quickly log-in to serve their customers promptly and more efficiently or log-out of those queues as call volumes change throughout the day.
Empowering Teams users with this self service approach gives them greater control over their phone service, and they stay in Teams. It also reduces the number of IT tickets since users make these changes without any IT intervention, which gives your IT pros time back to focus on more critical tasks.
And the best thing is that it’s quick and easy and gives those Teams users everything they need to tailor their telephony functions to their needs.
Positive user experiences and more time for IT pros.
And, if they wish to modify their 8x8 phone settings such as call forwarding, voicemail greetings, and replace music-on-hold audio with something they prefer, they can do so by clicking the 8x8 icon in the Teams left-hand bar. If they belong to defined call queues, such as sales or customer support, they can quickly log-in to serve their customers promptly and more efficiently or log-out of those queues as call volumes change throughout the day.
Empowering Teams users with this self service approach gives them greater control over their phone service, and they stay in Teams. It also reduces the number of IT tickets since users make these changes without any IT intervention, which gives your IT pros time back to focus on more critical tasks.
And the best thing is that it’s quick and easy and gives those Teams users everything they need to tailor their telephony functions to their needs.
What about mobile?
What about it? Once again, 8x8 has gone to great lengths to make our user experience, your user experience. Or rather, your existing Microsoft Teams user experience. We could go on, but a picture paints a thousand words.
What about mobile?
What about it? Once again, 8x8 has gone to great lengths to make our user experience, your user experience. Or rather, your existing Microsoft Teams user experience. We could go on, but a picture paints a thousand words.
What about mobile?
What about it? Once again, 8x8 has gone to great lengths to make our user experience, your user experience. Or rather, your existing Microsoft Teams user experience. We could go on, but a picture paints a thousand words.
What about mobile?
What about it? Once again, 8x8 has gone to great lengths to make our user experience, your user experience. Or rather, your existing Microsoft Teams user experience. We could go on, but a picture paints a thousand words.
Contact center agents, and global calling plans.
8x8 Voice for Microsoft Teams offers much more than what you’d get with a standard SIP trunk or SBC-based direct routing solution. With 8x8 supporting telephony through Microsoft Teams, you can mix and match your users’ calling plans, with full PSTN replacement in 42 countries, unlimited local and international calls, local (DID) numbers, number porting, emergency access and in-country call-routing. Now your organization can build local physical presence. You also get toll-free and non-geographic numbers in 120+ countries so that you can serve customers from virtually anywhere in the world without having to physically be in that location. In addition, we have 16 globally redundant data centers that provide seamless connectivity and built-in disaster recovery. Just one more “little” thing that your Team users get without knowing it.
If you have agents using the 8x8 Contact Center, together with Microsoft Teams, then you’ll also be happy to know that the 8x8 Contact Center is certified for Microsoft Teams. Contact center agents, knowledge workers and supervisors can make and receive PSTN calls using the native Microsoft Teams app as the preferred endpoint, natively supporting ring groups and calling queues with advanced speech analytics and contact center reports.Once again, no additional training needed for your contact center agents on a new user interface.
Contact center agents, and global calling plans.
8x8 Voice for Microsoft Teams offers much more than what you’d get with a standard SIP trunk or SBC-based direct routing solution. With 8x8 supporting telephony through Microsoft Teams, you can mix and match your users’ calling plans, with full PSTN replacement in 42 countries, unlimited local and international calls, local (DID) numbers, number porting, emergency access and in-country call-routing. Now your organization can build local physical presence. You also get toll-free and non-geographic numbers in 120+ countries so that you can serve customers from virtually anywhere in the world without having to physically be in that location. In addition, we have 16 globally redundant data centers that provide seamless connectivity and built-in disaster recovery. Just one more “little” thing that your Team users get without knowing it.
If you have agents using the 8x8 Contact Center, together with Microsoft Teams, then you’ll also be happy to know that the 8x8 Contact Center is certified for Microsoft Teams. Contact center agents, knowledge workers and supervisors can make and receive PSTN calls using the native Microsoft Teams app as the preferred endpoint, natively supporting ring groups and calling queues with advanced speech analytics and contact center reports.Once again, no additional training needed for your contact center agents on a new user interface.
Contact center agents, and global calling plans.
8x8 Voice for Microsoft Teams offers much more than what you’d get with a standard SIP trunk or SBC-based direct routing solution. With 8x8 supporting telephony through Microsoft Teams, you can mix and match your users’ calling plans, with full PSTN replacement in 42 countries, unlimited local and international calls, local (DID) numbers, number porting, emergency access and in-country call-routing. Now your organization can build local physical presence. You also get toll-free and non-geographic numbers in 120+ countries so that you can serve customers from virtually anywhere in the world without having to physically be in that location. In addition, we have 16 globally redundant data centers that provide seamless connectivity and built-in disaster recovery. Just one more “little” thing that your Team users get without knowing it.
If you have agents using the 8x8 Contact Center, together with Microsoft Teams, then you’ll also be happy to know that the 8x8 Contact Center is certified for Microsoft Teams. Contact center agents, knowledge workers and supervisors can make and receive PSTN calls using the native Microsoft Teams app as the preferred endpoint, natively supporting ring groups and calling queues with advanced speech analytics and contact center reports.Once again, no additional training needed for your contact center agents on a new user interface.
Contact center agents, and global calling plans.
8x8 Voice for Microsoft Teams offers much more than what you’d get with a standard SIP trunk or SBC-based direct routing solution. With 8x8 supporting telephony through Microsoft Teams, you can mix and match your users’ calling plans, with full PSTN replacement in 42 countries, unlimited local and international calls, local (DID) numbers, number porting, emergency access and in-country call-routing. Now your organization can build local physical presence. You also get toll-free and non-geographic numbers in 120+ countries so that you can serve customers from virtually anywhere in the world without having to physically be in that location. In addition, we have 16 globally redundant data centers that provide seamless connectivity and built-in disaster recovery. Just one more “little” thing that your Team users get without knowing it.
If you have agents using the 8x8 Contact Center, together with Microsoft Teams, then you’ll also be happy to know that the 8x8 Contact Center is certified for Microsoft Teams. Contact center agents, knowledge workers and supervisors can make and receive PSTN calls using the native Microsoft Teams app as the preferred endpoint, natively supporting ring groups and calling queues with advanced speech analytics and contact center reports.Once again, no additional training needed for your contact center agents on a new user interface.
8x8 makes it easy to onboard your Microsoft Teams users to the 8x8 environment, because it is just their old environment.
It’s easy to use, because they already know how.
8x8 makes it easy to onboard your Microsoft Teams users to the 8x8 environment, because it is just their old environment.
It’s easy to use, because they already know how.
8x8 makes it easy to onboard your Microsoft Teams users to the 8x8 environment, because it is just their old environment.
It’s easy to use, because they already know how.
8x8 makes it easy to onboard your Microsoft Teams users to the 8x8 environment, because it is just their old environment.
It’s easy to use, because they already know how.
Chapter Five Review
Adding third party phone services to Microsoft Teams is surprisingly easy with 8x8. If you’re exploring your direct routing options for Teams, then join me on a live demo or connect with our experts and see what we can do for you.
Helpful Resources
eBook: Creating Digital DNA with Microsoft Teams
Webcast: Fast Track to Microsoft Teams Voice Calling Success
Chapter Five Review
Adding third party phone services to Microsoft Teams is surprisingly easy with 8x8. If you’re exploring your direct routing options for Teams, then join me on a live demo or connect with our experts and see what we can do for you.
Helpful Resources
eBook: Creating Digital DNA with Microsoft Teams
Webcast: Fast Track to Microsoft Teams Voice Calling Success
Chapter Five Review
Adding third party phone services to Microsoft Teams is surprisingly easy with 8x8. If you’re exploring your direct routing options for Teams, then join me on a live demo or connect with our experts and see what we can do for you.
Helpful Resources
eBook: Creating Digital DNA with Microsoft Teams
Webcast: Fast Track to Microsoft Teams Voice Calling Success
Chapter Five Review
Adding third party phone services to Microsoft Teams is surprisingly easy with 8x8. If you’re exploring your direct routing options for Teams, then join me on a live demo or connect with our experts and see what we can do for you.
Helpful Resources
eBook: Creating Digital DNA with Microsoft Teams
Webcast: Fast Track to Microsoft Teams Voice Calling Success
Chapter Six Preview
Microsoft Teams offers smarter ways to connect and work together in the ever-changing workplace. Learn how 8x8 Voice for Microsoft Teams helps IT pros speedily set up Teams users for PSTN voice calling without adding unnecessary complexity.
Chapter Six Preview
Microsoft Teams offers smarter ways to connect and work together in the ever-changing workplace. Learn how 8x8 Voice for Microsoft Teams helps IT pros speedily set up Teams users for PSTN voice calling without adding unnecessary complexity.
Chapter Six Preview
Microsoft Teams offers smarter ways to connect and work together in the ever-changing workplace. Learn how 8x8 Voice for Microsoft Teams helps IT pros speedily set up Teams users for PSTN voice calling without adding unnecessary complexity.
Chapter Six Preview
Microsoft Teams offers smarter ways to connect and work together in the ever-changing workplace. Learn how 8x8 Voice for Microsoft Teams helps IT pros speedily set up Teams users for PSTN voice calling without adding unnecessary complexity.