Finding the Right Remote Team Collaboration Software
Remote teams are everywhere and for many businesses are an integral part of working life. In fact, it’s estimated that somewhere north of 40 percent of all U.S. workers now spend at least some of their time telecommuting.
Increasingly, companies are relying on technology to make remote collaboration possible, including email, online project management apps, live chat and video conferencing, to name a few.
Now, making this web of communication work efficiently can be a challenge, but employing the right software to promote collaboration among your remote staff can be an essential part of making efficient team collaboration a possibility. Here's a look at how that can be accomplished.
The Challenge of Building Effective Team Communication
Recent estimates suggest that compared to 20 years ago, workers are spending up to 50 percent or more of their time on collaborative work.
Despite the potential gains inherent in coordinated teamwork, experts note collaboration can be a double-edged sword. Done right, it offers plenty of tangible productivity gains. On the other hand, if collaboration becomes unfocused or poorly thought through, it can bring with it a slew of potential inefficiencies.
Without the unifying effect of remote team collaboration software, individual communication software platforms each have their own logic. They also overlap, making it hard for team members to intuitively understand both where and how to communicate.
In the chaos of communication options at our disposal, it’s also all too easy to lose sight of critical messaging and data. Adding to those challenges, different teams invariably end up using different combinations of tools, often making company-wide collaboration a complex and frustrating exercise.
Indeed, the best team outcomes typically only arise when a company establishes a structure to team collaboration — and this is where remote team collaboration software can make a big difference.
What Benefits Can Team Collaboration Software Provide?
8x8’s remote team collaboration software is designed to optimize communication by creating a structured team experience. It achieves this in a few ways.
A Consistent and Intuitive User Experience
Relying on multiple collaboration platforms can create continuous friction and impact productivity within a team. There’s the obvious on-boarding cost of new team members needing to learn multiple team collaboration environments.
Beyond that, though, the lack of a single collaboration environment introduces a pervasive lack of consistency in communication. There’s likely to be some level of uncertainty where critical data should reside. And what may seem entirely intuitive to some members of the team can be completely opaque and counterintuitive to others.
The result? Decisions happen more slowly, and often without a full appreciation of the data at hand.
However, the remote team collaboration software developed by 8x8 is designed to provide a consistent, intuitive interface. Whatever your team is working on — whether it entails voice, messaging or meetings or some combination of the above — the underlying interface logic makes consistent sense.
Crucially, it doesn’t attempt to replace third-party software. Instead, it provides a consistent hub for communication that works alongside existing apps.
The Opportunity to Scale with Any Sized Team
Some team collaboration solutions work relatively well in small numbers but experience lag and unreliability at scale. Chat platforms are a classic example where lag and poor performance tend to go hand in hand with larger team sizes.
8x8’s Team Messaging software is built to accommodate huge work environments. With no practicable ceiling on team numbers, companies can bring on as many employees as they need to complete a task, without fear of data loss or slow performance.
The Ability to Work on Any Device
It’s quite common for people within a corporate environment to favor different devices.
This is especially prevalent in companies where remote workers perform different services. For example, a developer or writer is far more likely to favor a desktop computer, while sales staff may rely almost solely on laptops, smartphones and tablets.
Additionally, your team is likely made up of people using a wide range of devices, each with their own unique use implications. But 8x8’s remote team collaboration software solution is designed to present a customized interface for a wide range of devices. Furthermore, it can allow team members to seamlessly transition from one device to another as required.
The result is that team collaboration remains an inclusive activity and which can be accessed in a wide range of settings.
The Opportunity to Dynamically Prioritize Content
A busy team will have many overlapping conversations.
Decision points, key strategic data and important lessons learned can all rapidly become buried beneath a tidal wave of new content. This is only compounded when workers are required to navigate multiple software ecosystems.
8x8’s Team Messaging solution fixes this by allowing team members to dynamically follow and unfollow content of relevance to them. They can also use tags to keep track of important information.
Team collaboration is a vital precondition for corporate success, but making it work requires a structured solution. The right remote team collaboration software can deliver a structured team environment that's scalable, highly accessible and intuitive to understand.
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