Slack Instant Messaging: A Powerful Collaboration Tool for Businesses

Almost every business owner would agree to the fact that in order to succeed, effective collaboration between employees is key. Collaboration boosts productivity, increases creativity, and promotes healthy employee relationships. Teams are often spread across different locations, but thanks to the Internet, connecting employees from afar is easier than ever.

To connect these dispersed teams, modern businesses now have access to a wide variety of applications that offer collaboration through instant messaging and video calling. Slack is one such instant messaging and collaboration tool with added features and integration capabilities that can take business collaboration to a whole new level.

How Is Slack Different From Other Instant Messaging Apps?

Slack differs from other instant messaging solutions in many ways. In addition to the ability to send direct messages, you can also create channels to separate messages, discussions, and notifications depending on the topic, department, or purpose.

There is also a private channel feature where you can invite specific team members, in case if there is a need for privacy. You can share all types of files with team members and collaborate more effectively. Slack has a powerful search functionality that lets you find key messages and information within shared files quickly.

It even has a powerful notifications feature that allows you to fine-tune your notifications based on channel, keywords, and more. In addition to this, Slack has a robust preferences feature where you can easily manage roles and permissions for your employees. This productive tool can be accessed from any device through mobile and desktop apps along with the web version.

However, the key differentiating factor lies in the integration capabilities of Slack. In order to facilitate collaborative workflows, businesses often end up using multiple collaboration apps. This often leads to juggling between applications to get things done. With the ability to connect over 1,500 third-party apps with its platform, Slack streamlines your workflow like no other. Some of the popular apps that can integrate with Slack include cloud-based document management tools like Google Drive and Dropbox, as well as project management systems like Trello, Asana, and more.

The instant messaging app also offers Application Program Interfaces (APIs) that allow you to develop your own customized apps to meet the unique requirements of your team. This is useful when you have a well-oiled communication system in place that may require Slack integration. This requirement often arises in cases where your vendors, partners, or remote teams are not a part of your existing communication platform.

Slack Integration With 8x8 Team Messaging

Team Messaging is essentially an all-in-one app for efficient business collaboration that allows you to connect with your teams from anywhere, on any device, and comes with features like group chat, video conference, and voice. This intuitive app is automatically available to all the employees in your global directory and offers a uniform experience for voice, messaging, and meetings. This powerful application is a part of 8x8’s X Series, which offers a cloud-based unified communications solution for voice, meetings, collaboration, and a call center.

One of the key capabilities of the 8x8 Team Messaging is interoperability with over 20 third-party apps, which also includes Slack instant messaging. Tight integration between the two means you can easily share files with your consultants and partners, provide support to remote teams, avoid confusion and data loss, and other problems that may occur while switching between the communication channels. The 8x8 Team Messaging platform is the only solution in the marketplace today offering this capability.

While the need to have a robust collaborative culture in place is something that every business desires, it's often easier said than done. With globally dispersed teams and multiple vendors and partners, keeping everyone on the same page often requires juggling between multiple communication channels. Team Messaging offers a solution to this by offering an all-in-one app for voice, messaging and video. The interoperability with third-party instant messaging tools such as Slack further helps to you collaborate easily with consultants and partners outside your organization on a single platform.

Collaboration is key to the success of any business. Whether you are using the Virtual Office Mobile app or the 8x8 Virtual Office desktop app, 8x8 makes collaboration quick and simple. Call 1-866-879-8647 or fill out an online form to request a no-obligation quote from an 8x8 product specialist.

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