Reduced call centre costs
Cutting costs and improving productivity with 8x8
Cutting costs and improving productivity with 8x8
Swale Heating have been looking after the needs of Registered Social Housing Landlords for over 48 years across the South East, London and East Anglia. They have grown to be one of the largest independently owned heating companies in Southern England.
33%
10K
Calls per week
33%
Reduced call centre costs
10K
Calls per week
33%
Reduced call centre costs
10K
Calls per week
33%
Reduced call centre costs
10K
Calls per week
"Introducing 8x8 was an obvious choice for us. We needed something that would work across the entirety of the business, was seamless to deploy and most importantly would boost the user experience for our customers—8x8 gave us all three."
Jamie Monk, Contact Center Operations Manager, Swale Heating
"Introducing 8x8 was an obvious choice for us. We needed something that would work across the entirety of the business, was seamless to deploy and most importantly would boost the user experience for our customers—8x8 gave us all three."
Jamie Monk, Contact Center Operations Manager, Swale Heating
"Introducing 8x8 was an obvious choice for us. We needed something that would work across the entirety of the business, was seamless to deploy and most importantly would boost the user experience for our customers—8x8 gave us all three."