Call Recordings

Easily capture cloud-based call recordings for training and archival purposes.

Easily capture cloud-based call recordings for training and archival purposes.

Key Benefits

  • Save phone call recordings to your desktop, to a Dropbox account or keep them in 8x8's cloud.
  • Supervisors and other authorized users may record employee calls for training purposes, individuals can record their own calls.
  • Save phone call recordings to your desktop, to a Dropbox account or keep them in 8x8's cloud.
  • Supervisors and other authorized users may record employee calls for training purposes, individuals can record their own calls.

Call recording features

Highlights

  • Extension-level call recording service
  • Choose to always record, or record calls as needed
  • Use on-demand call recording from the Virtual Office Online dashboard
  • Review, download, or delete call recordings
  • Option to automatically announce to other party that the call is being recorded

Highlights

  • Extension-level call recording service
  • Choose to always record, or record calls as needed
  • Use on-demand call recording from the Virtual Office Online dashboard
  • Review, download, or delete call recordings
  • Option to automatically announce to other party that the call is being recorded

Simple and Flexible

Want to record all your calls? Just log into your Virtual Office Online dashboard and set the call recording feature to “always record.” Want to record some calls and not others? Simple. Choose “on-demand recording.” Not in the mood for recording? Turn the recording feature off.

Simple and Flexible

Want to record all your calls? Just log into your Virtual Office Online dashboard and set the call recording feature to “always record.” Want to record some calls and not others? Simple. Choose “on-demand recording.” Not in the mood for recording? Turn the recording feature off.

Important notice

Recording notification requirements vary from state to state. Please check with the appropriate authories in your jurisdiction.

Important notice

Recording notification requirements vary from state to state. Please check with the appropriate authories in your jurisdiction.

Solutions for all your business telephony needs

Business Phone

8x8's business phone connects your business around the globe with enterprise-grade reliability and quality in the cloud.

Other related features

Unlimited Calling, SMS & Fax

Caller ID

3-Way Calling

Ring Groups

Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.

Identify who’s calling before you pick up the phone; customize your external caller ID.

Join together two additional parties to a call for simple audio collaboration.

Share the distribution of incoming calls among employees with ring groups so that customers get good service more quickly.

Unlimited Calling, SMS & Fax

Caller ID

Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.

Identify who’s calling before you pick up the phone; customize your external caller ID.

3-Way Calling

Ring Groups

Join together two additional parties to a call for simple audio collaboration.

Share the distribution of incoming calls among employees with ring groups so that customers get good service more quickly.

Unlimited Calling, SMS & Fax

Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.

Caller ID

Identify who’s calling before you pick up the phone; customize your external caller ID.

3-Way Calling

Join together two additional parties to a call for simple audio collaboration.

Ring Groups

Share the distribution of incoming calls among employees with ring groups so that customers get good service more quickly.

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