Chapter 1Put video where your engagement is.
Chapter 1Put video where your engagement is.
A modern approach to video meetings.
We recently shared research on video meetings. One of the interesting findings was people are now starting to consider collaboration as a form of communication.
Video meetings are a primary collaboration tool with embedding video meetings becoming more prominent as a way to engage and communicate with customers, patients and students. Although phone calls, email, SMS and chat apps are still primary channels, video usage is growing.
Interestingly, embedding video meetings is not a new idea. Back in 2013, it was all the rage and Hertz tried it for “live agent” kiosks. Over the years, companies have made attempts to use video more prominently at points of customer engagement. Banks are still trying it with video tellers. But bandwidth constraints and video and audio quality issues have limited adoption and success.
If your company has previously tried incorporating video meetings into apps and workflows and hit these constraints, It’s time to try again.
What’s changed? Essentially, the technology has matured to a point where it’s easy to deploy and it just works.
A modern approach to video meetings.
We recently shared research on video meetings. One of the interesting findings was people are now starting to consider collaboration as a form of communication.
Video meetings are a primary collaboration tool with embedding video meetings becoming more prominent as a way to engage and communicate with customers, patients and students. Although phone calls, email, SMS and chat apps are still primary channels, video usage is growing.
Interestingly, embedding video meetings is not a new idea. Back in 2013, it was all the rage and Hertz tried it for “live agent” kiosks. Over the years, companies have made attempts to use video more prominently at points of customer engagement. Banks are still trying it with video tellers. But bandwidth constraints and video and audio quality issues have limited adoption and success.
If your company has previously tried incorporating video meetings into apps and workflows and hit these constraints, It’s time to try again.
What’s changed? Essentially, the technology has matured to a point where it’s easy to deploy and it just works.
A modern approach to video meetings.
We recently shared research on video meetings. One of the interesting findings was people are now starting to consider collaboration as a form of communication.
Video meetings are a primary collaboration tool with embedding video meetings becoming more prominent as a way to engage and communicate with customers, patients and students. Although phone calls, email, SMS and chat apps are still primary channels, video usage is growing.
Interestingly, embedding video meetings is not a new idea. Back in 2013, it was all the rage and Hertz tried it for “live agent” kiosks. Over the years, companies have made attempts to use video more prominently at points of customer engagement. Banks are still trying it with video tellers. But bandwidth constraints and video and audio quality issues have limited adoption and success.
If your company has previously tried incorporating video meetings into apps and workflows and hit these constraints, It’s time to try again.
What’s changed? Essentially, the technology has matured to a point where it’s easy to deploy and it just works.
A modern approach to video meetings.
We recently shared research on video meetings. One of the interesting findings was people are now starting to consider collaboration as a form of communication.
Video meetings are a primary collaboration tool with embedding video meetings becoming more prominent as a way to engage and communicate with customers, patients and students. Although phone calls, email, SMS and chat apps are still primary channels, video usage is growing.
Interestingly, embedding video meetings is not a new idea. Back in 2013, it was all the rage and Hertz tried it for “live agent” kiosks. Over the years, companies have made attempts to use video more prominently at points of customer engagement. Banks are still trying it with video tellers. But bandwidth constraints and video and audio quality issues have limited adoption and success.
If your company has previously tried incorporating video meetings into apps and workflows and hit these constraints, It’s time to try again.
What’s changed? Essentially, the technology has matured to a point where it’s easy to deploy and it just works.
The inflection point.
In early 2020, we saw a dramatic increase in video meetings usage by schools, companies, communities, journalists - essentially most types of businesses and organizations.
Creative teams and developers were embedding video meetings into their apps to tackle all sorts of different use cases, from work collaboration to education, from happy hours to Dungeons and Dragons sessions.
From that experience, 8x8 learned that users want to find video meetings right where they need them, integrated in the apps they already use, embedded in the websites they already visit.
The 8x8 engineers were inspired by all of that creativity and got busy. From that work they created Jitsi as a Service (JaaS). JaaS lets you use the Jitsi iFrame API and mobile SDK to embed meetings in any web or mobile app. It gives you full control of meeting access through strong authentication and supplies a comprehensive set of webhooks to help apps control and interact with meetings.
The inflection point.
In early 2020, we saw a dramatic increase in video meetings usage by schools, companies, communities, journalists - essentially most types of businesses and organizations.
Creative teams and developers were embedding video meetings into their apps to tackle all sorts of different use cases, from work collaboration to education, from happy hours to Dungeons and Dragons sessions.
From that experience, 8x8 learned that users want to find video meetings right where they need them, integrated in the apps they already use, embedded in the websites they already visit.
The 8x8 engineers were inspired by all of that creativity and got busy. From that work they created Jitsi as a Service (JaaS). JaaS lets you use the Jitsi iFrame API and mobile SDK to embed meetings in any web or mobile app. It gives you full control of meeting access through strong authentication and supplies a comprehensive set of webhooks to help apps control and interact with meetings.
The inflection point.
In early 2020, we saw a dramatic increase in video meetings usage by schools, companies, communities, journalists - essentially most types of businesses and organizations.
Creative teams and developers were embedding video meetings into their apps to tackle all sorts of different use cases, from work collaboration to education, from happy hours to Dungeons and Dragons sessions.
From that experience, 8x8 learned that users want to find video meetings right where they need them, integrated in the apps they already use, embedded in the websites they already visit.
The 8x8 engineers were inspired by all of that creativity and got busy. From that work they created Jitsi as a Service (JaaS). JaaS lets you use the Jitsi iFrame API and mobile SDK to embed meetings in any web or mobile app. It gives you full control of meeting access through strong authentication and supplies a comprehensive set of webhooks to help apps control and interact with meetings.
The inflection point.
In early 2020, we saw a dramatic increase in video meetings usage by schools, companies, communities, journalists - essentially most types of businesses and organizations.
Creative teams and developers were embedding video meetings into their apps to tackle all sorts of different use cases, from work collaboration to education, from happy hours to Dungeons and Dragons sessions.
From that experience, 8x8 learned that users want to find video meetings right where they need them, integrated in the apps they already use, embedded in the websites they already visit.
The 8x8 engineers were inspired by all of that creativity and got busy. From that work they created Jitsi as a Service (JaaS). JaaS lets you use the Jitsi iFrame API and mobile SDK to embed meetings in any web or mobile app. It gives you full control of meeting access through strong authentication and supplies a comprehensive set of webhooks to help apps control and interact with meetings.
See how easy it is to embed a JaaS meeting into a website.
Watch this short video of Matt Gardner, 8x8’s Developer Relations leader, go from zero to video meetings in minutes.
See how easy it is to embed a JaaS meeting into a website.
Watch this short video of Matt Gardner, 8x8’s Developer Relations leader, go from zero to video meetings in minutes.
See how easy it is to embed a JaaS meeting into a website.
Watch this short video of Matt Gardner, 8x8’s Developer Relations leader, go from zero to video meetings in minutes.
See how easy it is to embed a JaaS meeting into a website.
Watch this short video of Matt Gardner, 8x8’s Developer Relations leader, go from zero to video meetings in minutes.
As Matt demonstrates, JaaS can be instantly embedded into your application or website. Copy and paste the code and you’re up and running. You have control over the branding and how the experience is delivered in your app. Behind the scenes, the service is running on an enterprise-class, highly available, instantly scalable infrastructure that will be there when customers need it and grow with the business as required.
There are many interesting apps already being hosted on JaaS. Here are a few examples to illustrate what’s possible.
As Matt demonstrates, JaaS can be instantly embedded into your application or website. Copy and paste the code and you’re up and running. You have control over the branding and how the experience is delivered in your app. Behind the scenes, the service is running on an enterprise-class, highly available, instantly scalable infrastructure that will be there when customers need it and grow with the business as required.
There are many interesting apps already being hosted on JaaS. Here are a few examples to illustrate what’s possible.
As Matt demonstrates, JaaS can be instantly embedded into your application or website. Copy and paste the code and you’re up and running. You have control over the branding and how the experience is delivered in your app. Behind the scenes, the service is running on an enterprise-class, highly available, instantly scalable infrastructure that will be there when customers need it and grow with the business as required.
There are many interesting apps already being hosted on JaaS. Here are a few examples to illustrate what’s possible.
As Matt demonstrates, JaaS can be instantly embedded into your application or website. Copy and paste the code and you’re up and running. You have control over the branding and how the experience is delivered in your app. Behind the scenes, the service is running on an enterprise-class, highly available, instantly scalable infrastructure that will be there when customers need it and grow with the business as required.
There are many interesting apps already being hosted on JaaS. Here are a few examples to illustrate what’s possible.
Education.
With many school districts planning for long-term virtual learning, secure video is essential to support distance learning. Teachers and students alike depend on an online learning environment that removes distractions and fosters connection. Exploring and collaborating on each lesson requires a high-definition video and audio solution with the flexibility to configure the capabilities and look and feel that are best for the learning environment.
Education.
With many school districts planning for long-term virtual learning, secure video is essential to support distance learning. Teachers and students alike depend on an online learning environment that removes distractions and fosters connection. Exploring and collaborating on each lesson requires a high-definition video and audio solution with the flexibility to configure the capabilities and look and feel that are best for the learning environment.
Education.
With many school districts planning for long-term virtual learning, secure video is essential to support distance learning. Teachers and students alike depend on an online learning environment that removes distractions and fosters connection. Exploring and collaborating on each lesson requires a high-definition video and audio solution with the flexibility to configure the capabilities and look and feel that are best for the learning environment.
Education.
With many school districts planning for long-term virtual learning, secure video is essential to support distance learning. Teachers and students alike depend on an online learning environment that removes distractions and fosters connection. Exploring and collaborating on each lesson requires a high-definition video and audio solution with the flexibility to configure the capabilities and look and feel that are best for the learning environment.
Reimagining technical support.
The do-it-yourself spirit is strong, and there are numerous examples where paying a few dollars for access to an expert, through video, would be extremely useful—and Youtube videos have their limits. For example, you’re wiring up new recessed lighting in the kitchen. Before spending hours on hardware store round trips and straining your marriage, imagine purchasing a 30-minute 1:1 video session with an expert who walks through your plan, reviews your supplies, and teaches you how to complete the wiring quickly and safely.
Reimagining technical support.
The do-it-yourself spirit is strong, and there are numerous examples where paying a few dollars for access to an expert, through video, would be extremely useful—and Youtube videos have their limits. For example, you’re wiring up new recessed lighting in the kitchen. Before spending hours on hardware store round trips and straining your marriage, imagine purchasing a 30-minute 1:1 video session with an expert who walks through your plan, reviews your supplies, and teaches you how to complete the wiring quickly and safely.
Reimagining technical support.
The do-it-yourself spirit is strong, and there are numerous examples where paying a few dollars for access to an expert, through video, would be extremely useful—and Youtube videos have their limits. For example, you’re wiring up new recessed lighting in the kitchen. Before spending hours on hardware store round trips and straining your marriage, imagine purchasing a 30-minute 1:1 video session with an expert who walks through your plan, reviews your supplies, and teaches you how to complete the wiring quickly and safely.
Reimagining technical support.
The do-it-yourself spirit is strong, and there are numerous examples where paying a few dollars for access to an expert, through video, would be extremely useful—and Youtube videos have their limits. For example, you’re wiring up new recessed lighting in the kitchen. Before spending hours on hardware store round trips and straining your marriage, imagine purchasing a 30-minute 1:1 video session with an expert who walks through your plan, reviews your supplies, and teaches you how to complete the wiring quickly and safely.
Healthcare everywhere.
Providers are now able to deliver care anywhere with secure, HIPAA-compatible video meetings integrated into their websites and EHR platforms to instantly connect with patients for consultations, prescription renewals and post op follow-up.
Healthcare everywhere.
Providers are now able to deliver care anywhere with secure, HIPAA-compatible video meetings integrated into their websites and EHR platforms to instantly connect with patients for consultations, prescription renewals and post op follow-up.
Healthcare everywhere.
Providers are now able to deliver care anywhere with secure, HIPAA-compatible video meetings integrated into their websites and EHR platforms to instantly connect with patients for consultations, prescription renewals and post op follow-up.
Healthcare everywhere.
Providers are now able to deliver care anywhere with secure, HIPAA-compatible video meetings integrated into their websites and EHR platforms to instantly connect with patients for consultations, prescription renewals and post op follow-up.
Saving field services time.
Your master plumber is onsite at a commercial building and needs verification of an old pump. He instantly connects with the warehouse using video meetings embedded in their company app to visually validate the correct part is available.
Saving field services time.
Your master plumber is onsite at a commercial building and needs verification of an old pump. He instantly connects with the warehouse using video meetings embedded in their company app to visually validate the correct part is available.
Saving field services time.
Your master plumber is onsite at a commercial building and needs verification of an old pump. He instantly connects with the warehouse using video meetings embedded in their company app to visually validate the correct part is available.
Saving field services time.
Your master plumber is onsite at a commercial building and needs verification of an old pump. He instantly connects with the warehouse using video meetings embedded in their company app to visually validate the correct part is available.
Check out the full list of capabilities of JaaS and learn how easy it is to get started.
Check out the full list of capabilities of JaaS and learn how easy it is to get started.
Check out the full list of capabilities of JaaS and learn how easy it is to get started.
Check out the full list of capabilities of JaaS and learn how easy it is to get started.
Feature-rich AND predictably affordable.
Almost all meeting solutions charge on a per-minute per-participant basis. If you have 10 people in an hour long video session, you'll be charged for 600 minutes. Those charges add up very quickly, and it's nearly impossible to forecast what your costs will be.
8x8 decided to switch it up. JaaS pricing is based on a Monthly Active User (MAU) model. This approach brings predictability into your costs and reduces your monthly bill dramatically. Pricing starts at $0.35/MAU and decreases based on volume. And if you just want to kick the tires and learn more about Jitsi as a Service, we offer a developer package option that lets you have up to 25 Monthly Active Users for free. Sign up for a free developer account.
Feature-rich AND predictably affordable.
Almost all meeting solutions charge on a per-minute per-participant basis. If you have 10 people in an hour long video session, you'll be charged for 600 minutes. Those charges add up very quickly, and it's nearly impossible to forecast what your costs will be.
8x8 decided to switch it up. JaaS pricing is based on a Monthly Active User (MAU) model. This approach brings predictability into your costs and reduces your monthly bill dramatically. Pricing starts at $0.35/MAU and decreases based on volume. And if you just want to kick the tires and learn more about Jitsi as a Service, we offer a developer package option that lets you have up to 25 Monthly Active Users for free. Sign up for a free developer account.
Feature-rich AND predictably affordable.
Almost all meeting solutions charge on a per-minute per-participant basis. If you have 10 people in an hour long video session, you'll be charged for 600 minutes. Those charges add up very quickly, and it's nearly impossible to forecast what your costs will be.
8x8 decided to switch it up. JaaS pricing is based on a Monthly Active User (MAU) model. This approach brings predictability into your costs and reduces your monthly bill dramatically. Pricing starts at $0.35/MAU and decreases based on volume. And if you just want to kick the tires and learn more about Jitsi as a Service, we offer a developer package option that lets you have up to 25 Monthly Active Users for free. Sign up for a free developer account.
Feature-rich AND predictably affordable.
Almost all meeting solutions charge on a per-minute per-participant basis. If you have 10 people in an hour long video session, you'll be charged for 600 minutes. Those charges add up very quickly, and it's nearly impossible to forecast what your costs will be.
8x8 decided to switch it up. JaaS pricing is based on a Monthly Active User (MAU) model. This approach brings predictability into your costs and reduces your monthly bill dramatically. Pricing starts at $0.35/MAU and decreases based on volume. And if you just want to kick the tires and learn more about Jitsi as a Service, we offer a developer package option that lets you have up to 25 Monthly Active Users for free. Sign up for a free developer account.
Chapter One Takeaways
8x8 Jitsi as a Service (JaaS) is an embeddable video meetings service that can be added to your application or website in minutes. Merely copy and paste the code and you’re up and running. You have complete control over the branding and how the experience is delivered. Behind the scenes, the service is running on an enterprise-class, highly available, instantly scalable infrastructure delivering reliability and scalability to support your business growth.
Helpful Resources
Sign Up for a Free JaaS Account
Learn more about Jitsi as a Service
"All that JaaS!" by Jitsi founder, Emil Ivov, 8x8 Blog
Reimagine Customer Engagement with Embedded Video Meetings, 8x8 Blog
Watch NCR helps Hertz make car rental easy with "live agent" self-service kiosks, NCR
Chapter One Takeaways
8x8 Jitsi as a Service (JaaS) is an embeddable video meetings service that can be added to your application or website in minutes. Merely copy and paste the code and you’re up and running. You have complete control over the branding and how the experience is delivered. Behind the scenes, the service is running on an enterprise-class, highly available, instantly scalable infrastructure delivering reliability and scalability to support your business growth.
Helpful Resources
Sign Up for a Free JaaS Account
Learn more about Jitsi as a Service
"All that JaaS!" by Jitsi founder, Emil Ivov, 8x8 Blog
Reimagine Customer Engagement with Embedded Video Meetings, 8x8 Blog
Watch NCR helps Hertz make car rental easy with "live agent" self-service kiosks, NCR
Chapter One Takeaways
8x8 Jitsi as a Service (JaaS) is an embeddable video meetings service that can be added to your application or website in minutes. Merely copy and paste the code and you’re up and running. You have complete control over the branding and how the experience is delivered. Behind the scenes, the service is running on an enterprise-class, highly available, instantly scalable infrastructure delivering reliability and scalability to support your business growth.
Helpful Resources
Sign Up for a Free JaaS Account
Learn more about Jitsi as a Service
"All that JaaS!" by Jitsi founder, Emil Ivov, 8x8 Blog
Reimagine Customer Engagement with Embedded Video Meetings, 8x8 Blog
Watch NCR helps Hertz make car rental easy with "live agent" self-service kiosks, NCR
Chapter One Takeaways
8x8 Jitsi as a Service (JaaS) is an embeddable video meetings service that can be added to your application or website in minutes. Merely copy and paste the code and you’re up and running. You have complete control over the branding and how the experience is delivered. Behind the scenes, the service is running on an enterprise-class, highly available, instantly scalable infrastructure delivering reliability and scalability to support your business growth.
Helpful Resources
Sign Up for a Free JaaS Account
Learn more about Jitsi as a Service
"All that JaaS!" by Jitsi founder, Emil Ivov, 8x8 Blog
Reimagine Customer Engagement with Embedded Video Meetings, 8x8 Blog
Watch NCR helps Hertz make car rental easy with "live agent" self-service kiosks, NCR
Chapter Two Preview
Learn how realtime call and meeting analytics can enhance user experiences at scale.
Chapter Two Preview
Learn how realtime call and meeting analytics can enhance user experiences at scale.
Chapter Two Preview
Learn how realtime call and meeting analytics can enhance user experiences at scale.
Chapter Two Preview
Learn how realtime call and meeting analytics can enhance user experiences at scale.
8x8 is trusted by over three million users worldwide.
8x8 is trusted by over three million users worldwide.
8x8 is trusted by over three million users worldwide.