“Smarter conversations” webinar

Beyond the buzz: Turning AI into real results

In this on-demand webinar, industry leaders have a candid discussion on how to move beyond AI adoption and build communication strategies that connect systems, scale outcomes, and empower the people who make it all work.

Watch now to hear from industry analyst Sheila McGee-Smith, Simon Black (COO from Creovai), and Lisa Orford (VP of Global PM from 8x8).

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AI is table stakes. Strategy is the differentiator.

Today’s leaders are under pressure to deliver faster, smarter, more connected experiences—without adding complexity or overwhelming their teams. And while AI is everywhere, it’s not the strategy. It’s just the starting point.

Whether you’re navigating CX, IT, or enterprise transformation, this session will challenge your assumptions and (hopefully) spark action.

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Speakers

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Sheila McGee-Smith

President & Principal Analyst, McGee-Smith Analytics

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Lisa Orford

VP of Global Product Management, 8x8

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Simon Black

COO, Creovai

Smarter conversations. Simpler stacks. Stronger results.

The “Smarter Conversations” webinar series reveals how leading organizations are unifying UC and CC to regain control, boost velocity, and drive smarter outcomes with AI-powered platforms. Join us and start simplifying for impact.

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Let’s power your CX ambitions, together.