Since the start of the decade, we’ve done a collective 180° when it comes to where, when, and how we work. In a recent LinkedIn poll of approximately 800 workers, 41% of respondents said they want to work remote permanently and just 4% said they’d prefer to go back to a fully in-office workplace. And get this: 82% of workers in a related survey said they’d be absolutely fine with working for a company that has no physical office.

Remote and hybrid work acceptance (and the continuing demand for it despite calls for return to office) has changed the way we communicate and collaborate. Cloud communications has become a strategic asset, and with it, Unified Communications as a Service (UCaaS) technology.

To stay in the know about unified communications, we’ve curated a list of industry analysts and subject matter experts with more than 2,000 followers on Twitter who frequently tweet about Unified Communications as a Service using the hashtag #UCaaS. Listed here in alphabetical order, we’ve included links to their Twitter profiles if you’d like to give one or many a follow to keep a pulse on the evolution of unified communications.

1. Jon Arnold

Tech Analyst/Owner, J Arnold & Associates

2. Rob Arnold

Program Manager, Unified Communications and Collaboration, Frost & Sullivan

3. Tim Banting

Senior Principal Analyst, Omdia

4. Mike Cromwell

Publisher, UC Buyer

5. Roopam Jain

VP, Research and Connected Work, Frost & Sullivan

6. Zeus Kerravala

Founder, Principal Analyst, ZKResearch

7. Evan Kirstel

Tech Influencer, Chief Digital Evangelist, Cofounder, eViRa Health

8. Wayne Kurtzman

Collaboration, Communities & Social Research VP, IDC

9. Irwin Lazar

President, Principal Analyst, Metrigy

10. Jim Lundy

CEO, Lead Analyst, Aragon

11. Dave Michels

Founder, Principal Analyst, TalkingPointz

12. Patrick Moorhead

CEO, Chief Analyst, Moor Insights & Strategy

13. Blair Pleasant

President, Principal Analyst, COMMfusion

14. Elka Popova

VP, Senior Fellow, Information and Communications Technologies, Frost & Sullivan

15. Alaa Saayed

ICT Industry Director, Frost & Sullivan

16. Rob Scott

Publisher, UC Today

17. Stephanie Watson

GM, Principal Analyst, MZA Ltd.

Want more business communications insights from influencers and subject matter experts? Read Business Communications Trends for 2023 and Beyond.