The Benefits of Cloud Communication for Small Business

benefits-of-cloud-for-small-business-1000x626.jpg

by

Cloud is the new norm Why cloud communications can help scale your small business A flexible, robust, and reliable phone service is essential to attaining business success. As technology continues to advance, more and more businesses are replacing desk phones and into cloud-based communication sys [...]

Read more >

How to run an effective video meeting

blog-effective-video-meeting-220x175.png

by

We all know the pain of attending an ineffective meeting. As teams grow more distributed and video is used more often, our ability to hold productive, video meetings will be more important than ever before. With that in mind, here are a few tips to ensure that your next video meeting is as effecti [...]

Read more >

Digital Expo: Truth or Dare in the Cloud

digital-transformation-IPExpo-1200x628.png

by

Didn’t get a chance to catch us at the Digital Expo? 8X8 customer success expert, David Rowlands and John Callachan, CEO at DDC OS UK, talked us through the new business battle-ground: Customer Experience. While many small businesses struggle to compete on price and product, customer experience i [...]

Read more >

Cloud communications made easy - 8 questions you need to ask

eight-ball-1000x609.jpg

by

High-growth, mid-sized businesses are increasingly choosing cloud communications systems to help collaborate and connect with customers in new ways. Here are the questions you need to ask when selecting a cloud communications provider to suit your business needs.  [...]

Read more >

Can cloud communications make your business more sustainable?

cloud-communications-make-business-sustainable-blog.jpg

by

With the UK government setting ambitious targets to reduce emissions to net-zero by 2050, British businesses need to step up to the plate. And, whether or not you realise it, the cloud communications movement has a vital role to play in enabling businesses to hit these targets. Cloud communicatio [...]

Read more >

How to retain the human touch in the AI-driven contact centre

Robot-human-hands-heart-1200x628.jpg

by

AI is increasingly becoming a mainstay of customer experience as companies look to meet the speed and convenience expected by the modern customer. No wonder, AI can be invaluable in deploying data analysis to inform customer interactions. At its best, AI empowers agents to deliver a personalised [...]

Read more >
Categories

Follow Us