Cloud Security and Mobility: How Safe Are You in the Cloud?

Blog_image_cloud_mobility_users.jpg

by

THREE WAYS TO ENSURE CLOUD SECURITY IN A MOBILE WORLD It wasn't too long ago that people viewed 'the cloud' as too risky a place to store their valuable data, and felt far safer storing it in an on-premise server. That view is changing fast. Cloud service providers have made incredible strides ov [...]

Read more >

For residents, time is the new currency

stop-wasting-time-blog-228x175.jpg

by

Eight ways local authorities can speed up “time to resolution” and radically transform their citizens’ experience. Levelling the field When it comes to council services, an unhappy customer doesn’t have many options to “take their business elsewhere”. And yet, with 61 percent of residents dissat [...]

Read more >

The Benefits of Cloud Communication for Small Business

benefits-of-cloud-for-small-business-1000x626.jpg

by

Cloud is the new norm Why cloud communications can help scale your small business A flexible, robust, and reliable phone service is essential to attaining business success. As technology continues to advance, more and more businesses are replacing desk phones and into cloud-based communication sys [...]

Read more >

How to run an effective video meeting

blog-effective-video-meeting-220x175.png

by

We all know the pain of attending an ineffective meeting. As teams grow more distributed and video is used more often, our ability to hold productive, video meetings will be more important than ever before. With that in mind, here are a few tips to ensure that your next video meeting is as effecti [...]

Read more >

Digital Expo: Truth or Dare in the Cloud

digital-transformation-IPExpo-1200x628.png

by

Didn’t get a chance to catch us at the Digital Expo? 8X8 customer success expert, David Rowlands and John Callachan, CEO at DDC OS UK, talked us through the new business battle-ground: Customer Experience. While many small businesses struggle to compete on price and product, customer experience i [...]

Read more >

Cloud communications made easy - 8 questions you need to ask

eight-ball-1000x609.jpg

by

High-growth, mid-sized businesses are increasingly choosing cloud communications systems to help collaborate and connect with customers in new ways. Here are the questions you need to ask when selecting a cloud communications provider to suit your business needs.  [...]

Read more >

Can cloud communications make your business more sustainable?

cloud-communications-make-business-sustainable-blog.jpg

by

With the UK government setting ambitious targets to reduce emissions to net-zero by 2050, British businesses need to step up to the plate. And, whether or not you realise it, the cloud communications movement has a vital role to play in enabling businesses to hit these targets. Cloud communicatio [...]

Read more >

How to retain the human touch in the AI-driven contact centre

Robot-human-hands-heart-1200x628.jpg

by

AI is increasingly becoming a mainstay of customer experience as companies look to meet the speed and convenience expected by the modern customer. No wonder, AI can be invaluable in deploying data analysis to inform customer interactions. At its best, AI empowers agents to deliver a personalised [...]

Read more >

Embracing seismic shifts in cloud communications

Fistbump_desk_colleague_1000x610.jpg

by

There's no one-size-fits-all A few days ago, at a sales and marketing event, there was an interesting debate about why some technology trends mattered more than others. It started with the importance of cloud communications for mid-market businesses and how CIOs could use it to boost business c [...]

Read more >

Behind the X with 8x8

Blog-behind-x-series.jpg

by

Behind the X with 8x8 A few weeks ago our CTO and Chairman was interviewed about the origin of the X Series on UC Today. He gave UC Today a behind-the-scenes look at the mindset and thought processes behind the "X" of 8x8. Q) Tell us About the beginning of 8x8 and how you've grown? 8x8 began i [...]

Read more >
Categories

Follow Us