(For all services ordered PRE 27th February 2017)
Unless expressly stated by 8x8 in writing all quotations are made and Order Forms accepted on the following terms and conditions.
1. DEFINITIONS
In this Agreement the following terms will have the following meanings:
- “Agreement” means the agreement between 8x8 and the Customer on the terms set out in the Order Form and in these Terms and Conditions;
- “Broadband” means an asymmetric or symmetric digital subscriber line (ADSL or SDSL) or Ethernet;
- “Contract Period” means the contract period stated in the Order Form;
- “Customer Equipment” means any telecommunications apparatus or system owned, controlled or housed by the Customer, excluding Service Equipment;
- “Customer” means the person or entity whose details are set out in the Order Form;
- “Customer’s Premises” means the Customer’s premises the address of which is set out in the Order Form;
- “IP Centrex Service” means a centrally hosted service for the provision of voice, video, instant messaging and other multi-media communications over IP networks;
- “Delivery” means the delivery of products or services where they are provided either at the Customer’s Premise or as a hosted service;
- “Hosted Call Recording” means the recording of external VoIP calls both inbound and outbound;
- “Installation” means the installation and commissioning of products or services either at the Customer’s Premise or as a hosted service;
- “Order Form” means a request for Service signed by the Customer and delivered to 8x8;
- “Mobile Voice Recording” means the recording of mobile telephone calls;
- “Mobile Voice Recording Application” means the software application used by 8x8 to provide the recording of mobile phone calls;
- “Service Equipment” means equipment (including but not limited to any data collection and call routing devices, routers, switches, handsets and other telecommunications equipment) which 8x8 may from time to time deliver to and / or install at the Customer’s Premises for the purposes of providing the Service, as specified in the Order Form or any Service Equipment addendum thereto;
- “Service” means the IP Centrex Service, and any other services which the Customer requested from 8x8 as specified in the Order Form (including but not limited to supply, delivery and installation of Service Equipment, training and Broadband connectivity and Mobile Voice Recording);
- “Software” means the VoIP application software used by 8x8 to provide the IP Centrex Service;