Cloud communications for Local Government

Cities and counties can become more efficient while improving the constituent experience thanks to one AI-powered communications platform with integrated voice, video, chat, contact center and APIs.

City and country government official using 8x8 on mobile
City and country government official using 8x8 on mobile

Featured case studies

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Features for local government agencies

Communications for modern local governments

8x8 mobile app for business communications

With our mobile app, your teams are unified and reachable—even on the go. Their desk phone numbers will reach them on a mobile phone and always present the work number, even from their personal phone.

Businessman using the 8x8 app to connect with his team while away from the office
Businessman using the 8x8 app to connect with his team while away from the office

Integrate communications to create an engagement ecosystem

8x8 lets you easily integrate communications into systems of records. Employees work in one interface with all the relevant information they need right at their fingertips.

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8x8 Speech Analytics

Keep your finger on the pulse of the community with insights based on constituent calls. It’s up and running in minutes without expensive professional services.

Call center agent using real-time analytics to gather data on customer interactions using 8x8.
Call center agent using real-time analytics to gather data on customer interactions using 8x8.

Business continuity

8x8’s integrated cloud communications platform keeps communications up and running even during times of disaster.

It's important for us to use cutting edge technology to make sure we are as efficient as possible and ensure our local residents receive the best possible support.
It's important for us to use cutting edge technology to make sure we are as efficient as possible and ensure our local residents receive the best possible support.

Products to meet your unique business needs

Purchase an 8x8 X Series annual plan and save up to 25% on the industry’s most powerful unified communications platform.

Business Communications

Voice. Video. Chat.

Add Contact Center

Contact Center. Voice. Video. Chat.

X2

All-in-one voice, video and chat for larger teams

Unlimited users

Unlimited voice calling to 14 countries

HD video & audio conferencing for up to 500 active participants

Team chat

Microsoft Teams integration and more

X4

Advanced call handling and analytics

Everything in X2, plus:

Unlimited voice calling to 48 countries

8x8 Frontdesk for receptionists and operators

Supervisor analytics

Monitor, whisper and barge

Request a Quote

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