8x8 Contact Center has been recognized as a leader among Contact Center software providers.

We are proud to announce that 8x8 Contact Center has been recognized by TrustRadius with a 2021 Top Rated Award in the Contact Center category.

8x8 Contact Center is recognized by the TrustRadius community as a valuable player in the Contact Center software category, thanks to the invaluable feedback from our customers.

"8x8 Contact Center earned a Top Rated Contact Center Software award from TrustRadius based directly on feedback from customers," said Megan Headley, VP of Research at TrustRadius. "Reviewers highlight the product's call monitoring and recording features, extremely responsive support, and ease of management for administrators."

Since 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer. Here is a detailed criteria breakdown on the methodology and scoring that TrustRadius uses to determine TopRated winners.

Here are a few snippets of what our customers are saying about 8x8 Contact Center:

  • “Their service is AWESOME and it saved me a bunch of money vs what I was spending with my previous phone companies. I would recommend them to anyone!” – Read review
  • “Makes your smaller home based business seem more professional.” – Read review
  • “It made the transition into a remote worker philosophy seamless, as the 8x8 platform can be used from anywhere without any changes or alterations from the end user.” – Read review

Read full reviews from verified users on how much they value 8x8 Contact Center here.

At 8x8, we’re proud to create products that inspire such gracious feedback in our user community. Thank you for supporting our work, and for sharing your feedback on TrustRadius.

Looking to share your own feedback? Please leave a review here.