Why SMBs Need to Focus on Personalization

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Small businesses are a vital part of the economy and are a major contributor of new employment opportunities—from 2007 to 2017, small businesses accounted for 65.9% of net new jobs, according to the U.S. Small Business Administration. For these reasons and many more, 8x8 is delighted to celebrate Sm [...]

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Customer Experience Leadership Tips from Expert Jeanne Bliss

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What an honor it was to speak with Jeanne Bliss on the Communications. Transformed. podcast. The customer experience pioneer makes her point through an emotional connection that is easy to relate to - “Would you do that to your mother?” It was such an insightful and inspirational discussion as Jean [...]

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Cybersecurity: Are You Doing Enough?

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You’ve seen the headlines: cybersecurity breach at big-name company, data of millions of users stolen. But what doesn’t often make the front page is that cybercriminals are increasingly targeting smaller organizations. According to Verizon’s 2018 Data Breach Investigations Report (DBIR), 58% of sma [...]

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Highlights from Enterprise Connect 2019

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After an invigorating week at Enterprise Connect 2019 in Orlando, one thing is clear: Business communications is the battleground on which companies compete to survive as they modernize the way employees collaborate and serve customers. Our announcements focused on new capabilities and enhancements [...]

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Meet Now. The New 8x8 Meetings Experience

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Back in October of last year, 8x8 acquired open-source meetings technology Jitsi. We’ve been working ever since to integrate Jitsi’s technology into our own meetings solution, and are pleased to share a preview of the new 8x8 Meetings experience. This new version of 8x8 Meetings integrates the Jits [...]

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AI-Driven Business Insights From Every Conversation With 8x8 Speech Analytics

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As more than 6,000 business and technology leaders convene at Enterprise Connect this week in Orlando, attendees are garnering knowledge about how they can stay competitive in a fast-changing business landscape. It’s fitting that the world-renowned Daytona Speedway is right in Orlando’s back yard, [...]

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