Key Takeaways from Channel Partners 2018

Channel Partners 2018 brought together more than 6,000 industry experts and 275+ exhibitors. 8x8 served as a premier sponsor, and our deep involvement in the conference could not be missed. 8x8 Chairman and CTO Bryan Martin’s keynote speech highlighted not only the changing direction of the industry but the innovative ways that 8x8 is addressing this […]

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Gettel Automotive Group Selects X Series to Drive Significant Business Growth

I am excited to announce that Gettel Automotive Group, ranked 68th on Automotive News’ annual top US automotive dealership groups list, has selected 8x8 to move almost 1,000 employees from their current cloud communications solution to the newly announced X Series. High Level of Support, Reliability and Accurate Reporting Gettel owns 17 automotive dealerships throughout […]

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Meet Bill Corbin, SVP Channels & Alliances at 8x8

I recently interviewed Bill Corbin who recently started at 8x8 as SVP of Channels and Alliances based out of Dallas, Texas. We dived into his background, role at the company, the importance of partners and a few rapid fire questions to get to know him – enjoy! What is your background? I came to 8x8 from CenturyLink where I […]

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8x8 Partner Program Awarded 5-Star Rating by CRN

Building off of our continued global channel expansion and momentum, 8x8 achieved yet another major milestone in helping our partners succeed. I’m thrilled to announce that the 8x8 Partner Program was awarded a 5-Star rating by CRN in their 2018 Partner Program Guide. This annual guide is the definitive listing of partner programs from technology […]

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Bridging the Communications Chasm between Employees and Customers

The dilemma of choice is a well-known concept in the psychology of consumer purchasing–namely, the more options you have, the more difficult it is to not only make, but also be satisfied with a decision. Businesses, however, hadn’t felt the same pain in their decision-making. The explosion of applications over the years—in everything from CRM […]

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Top Trends at Enterprise Connect 2018

Recently at Enterprise Connect in Orlando, leading communications, collaboration and contact center vendors showcased their most recent and innovative solutions for IT decision makers, application developers, resellers and industry influencers. I remember years ago, the major themes at the conference were the big vendors pushing siloed on-premises systems, such as telephony, video conferencing, contact center […]

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Your Communications System is Determining Your Future

Vik Verma presenting at Enterprise Connect 2018 This article was originally published on Linkedin on March 12. Chat, email, phone, slack, text, tweet. The communications preferences of individuals are as diverse as the tools themselves. And while I run a business dedicated to helping organizations and people communicate more efficiently, I am also a user. Which means […]

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The Customer Experience is Everything: Join us at Enterprise Connect 2018

With March rapidly approaching, the team here at 8x8 is excited to head to the Gaylord Palms Resort, Orlando, Florida for our annual trek to Enterprise Connect, the premier event for enterprise communications and collaboration technology in North America. This year, we are all about you! We’ve spent the last year building and perfecting cloud communications, collaboration […]

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Improve CX Metrics with Cloud Communications

“Sure, I can help.” Do customers hear this when they reach your contact center? If not, it’s through no lack of effort on your side. You’ve trained your agents and given them the tools they need to answer customers’ questions and resolve issues. Every time agents get a new contact, their desktop displays customer-relevant information. […]

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Empowering Exceptional Recruiting Experiences

I recently contributed a blog post for our partner Bullhorn, the global leader in CRM and operations software for the staffing and recruitment industry. The main theme was that the recruiting and staffing process is in desperate need of an overhaul due to inefficiencies and legacy technology, which are contributing to even lengthier hiring cycles. […]

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