What we learned at Enterprise Connect!

Last week at Enterprise Connect in Orlando, we surveyed more than 200 attendees to uncover their use of team collaboration tools and their thoughts on contact center solutions. We asked a random selection of show attendees four key questions: How many chat and team messaging apps do you use at work? Do any functional teams […]

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8x8 ContactNow – A New Intelligent & Easy to Use Contact Center Solution for Teams

Cloud technology is rapidly becoming the fundamental building block for a seamless customer experience. But the cloud isn’t just a single concept, it’s a variety of different individual elements from Sofware as a Service (SaaS) to Platform as a Service ( PaaS), from public to private. They are as distinct and different from one another […]

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How Well Do You Know Your Customers—Really?

Most companies touch customers at multiple points along their journeys—starting with marketing and sales, moving through customer service and support, and on to retention and renewals. All these touch points engage customers—but are they providing a great, seamless, always-on experience? If not, customer loyalty and long-term revenues will be impacted—and it will be increasingly difficult […]

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How to Earn Big Rewards via the 8x8 Referral Rewards Program

Companies are tired of the pain caused by legacy PBX systems. High maintenance costs, no disaster recovery, and limited scalability are a few reasons they’re switching from traditional phone systems to cloud-based communication solutions. Plus, many small to mid-sized businesses (SMBs) want to avoid complex deployments typical of on-premises communications systems. And, it’s another way […]

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Why Sameroom + 8x8 = (8x8)!

Hello, my name is Andrei. 8x8 just acquired my startup, Sameroom, and our entire team has joined 8x8’s product strategy group. We’re all really excited and think this is a great move for everyone involved. Let me explain. Sameroom has been operating in a fairly obscure corner of the business collaboration arena: team chat interoperability. Our original […]

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When Clouds Collide, It Rains Data

Today, we introduced the world’s first Communications Cloud which is the exciting result of years of research, development, technology acquisition and innovation by the entire 8x8 team. But that’s not what I am writing about today. If you want to know more about the 8x8 Communications Cloud, you can click over to the press release […]

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Experience 8x8 Cloud Communications at Enterprise Connect 2017

8x8 is getting ready for next month’s Enterprise Connect, the premier event for enterprise communications and collaboration technology in North America, March 27-30 at the Gaylord Palms Convention Center in Orlando. This will be our best conference presence yet!  Stop by and visit us at booth 1819 for a first-hand experience of 8x8’s leading portfolio […]

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8x8 Podcast: The Next Evolution in Enterprise Communications

The enterprise communications industry is in the spotlight with lots of recent news and continued innovation. We took this opportunity to sit down with Bryan Martin, Chairman of the Board and Chief Technology Officer at 8x8 to talk about his perspective on the industry and what’s in store for the future of enterprise communications. Martin […]

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Five Tips for Connected, Collaborative Virtual Teams

I’ve been working virtually on remote distributed teams for most of my career. My teams have spanned all time zones, cultures and geographies. While this way of working can be very beneficial and productive, it also presents some new challenges such as physical distance, missing out on face-to-face serendipitous conversations, and effectively establishing trust across […]

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Join us at IT EXPO in Ft. Lauderdale!

8x8 will be at ITEXPO  in Ft. Lauderdale, FL, February 8-10. Join us along with other IT professionals and business owners to talk about your business needs and how cloud communications can transform your enterprise. Stop by and visit us at booth 212 for a first-hand experience of 8x8’s leading portfolio of enterprise communications solutions, including: […]

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