Jenny Dempsey

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Jenny Dempsey is currently the Customer Experience Manager for She's the co-founder and regular contributor over at blog. She's also a self-care coach for customer service agents and leaders. She is the mother of a toothless rescue cat named Chompers. Avocados and veggie tacos are the way to her heart. Hanson fan for life.

Articles by: Jenny Dempsey

Why Self-Care Should Be a Priority for Contact Center Leaders in 2020



Ralph Waldo Emerson knew about #selfcare before it was a hashtag trending on Instagram. In his essay, Self-Reliance from 1841, he writes, “Nothing can bring you peace but yourself.” As a contact center leader, the idea of peace within yourself might sound mystical, foreign [...]

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