Get More From Configuration Manager
When: March 20, 2019 | 8:00AM – 8:45AM PDT
Discover easy ways to manage 8x8 Virtual Office users and workflow efficiencies in this live webinar, designed especially for System Administrators. Learn how to:
- Optimize Call Queues
- Configuring Ring Groups
- Create Barge, Monitor, and Whisper groups
- Implement other workflow efficiencies
Leveraging IVR Scripts in Virtual Contact Center
When: April 3, 2019 | 8:00AM – 8:30AM PDT
8x8 has powerful Interactive Voice Response (IVR) capabilities that can help your customers find the information they need through self-service functions, identifying who is calling and routing them to the best available agent, and giving callers access to information even after business hours. Join our Academy Training experts to explore the objects available for creating IVR phone scripts.
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