Upcoming Webinars

Virtual Office: Six Tips To Help Users Help Themselves
When: January 22, 2019 | 8:00AM – 8:30AM PDT


Turn end-users into power users following this 30-minute webinar featuring answers to common questions. Let our 8x8 Virtual Office experts demonstrate how to:

  • Create team collaboration spaces in Virtual Office Rooms
  • Navigate enhanced video and other new Meetings functions
  • Manage Audio and Video settings for maximum efficiency
  • Set Caller ID based on business requirements
  • Reset Password with Forgot Password link
  • Highlight other Virtual Office Desktop updates

Reserve a spot

Get More From Configuration Manager
When: February 6, 2019 | 8:00AM – 8:30AM PDT


Discover easy ways to manage 8x8 Virtual Office users and workflow efficiencies in this live webinar, designed especially for System Administrators. Learn how to:

  • Optimize Call Queues
  • Configure Ring Groups
  • Create Barge, Monitor, and Whisper groups
  • Implement other workflow efficiencies

Reserve a spot

Virtual Contact Center: Five Ways To Help Users Help Themselves
When: February 19, 2019 | 8:00AM – 8:30AM PDT


Do you want to take your agents to the next level? Join our Academy Training experts to learn how to streamline and enhance agent performance. Topics include:

  • Drive business insights with Status Codes
  • Use Advanced Filters to locate Customer emails
  • Reduce Transaction times with FAQs
  • Locate and Track Cases with Filters
  • Optimize workload with agent comparison reporting

Reserve a spot

Want to browse our courses and schedules?

Our learning portal details all our training in one comprehensive list.
View our course catalog >

What is 8x8 Academy?

8x8 Academy is your one stop solution to your training needs.
Visit our FAQ >

Need more support help?

8x8 Support knowledge base has the answers to your questions.
Find your answers >

Do you have questions or comments about the 8x8 Academy?

Leave us a message!

     >     8x8 Academy     >     Webinars

X