Upcoming Webinars

Virtual Office: Six Tips To Help Users Help Themselves
When: January 22, 2019 | 8:00AM – 8:30AM PDT

Turn end-users into power users following this 30-minute webinar featuring answers to common questions. Let our 8x8 Virtual Office experts demonstrate how to:

  • Create team collaboration spaces in Virtual Office Rooms
  • Navigate enhanced video and other new Meetings functions
  • Manage Audio and Video settings for maximum efficiency
  • Set Caller ID based on business requirements
  • Reset Password with Forgot Password link
  • Highlight other Virtual Office Desktop updates

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Get More From Configuration Manager
When: February 6, 2019 | 8:00AM – 8:30AM PDT

Discover easy ways to manage 8x8 Virtual Office users and workflow efficiencies in this live webinar, designed especially for System Administrators. Learn how to:

  • Optimize Call Queues
  • Configure Ring Groups
  • Create Barge, Monitor, and Whisper groups
  • Implement other workflow efficiencies

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Virtual Contact Center: Five Ways To Help Users Help Themselves
When: February 19, 2019 | 8:00AM – 8:30AM PDT

Do you want to take your agents to the next level? Join our Academy Training experts to learn how to streamline and enhance agent performance. Topics include:

  • Drive business insights with Status Codes
  • Use Advanced Filters to locate Customer emails
  • Reduce Transaction times with FAQs
  • Locate and Track Cases with Filters
  • Optimize workload with agent comparison reporting

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