A Ring Group is a group of extensions to which calls can be forwarded. They are useful for efficiently distributing calls throughout a business, and are often used to direct calls toward internal departments, such as Sales and Support. Once created, they can be set to have every phone ring at the same time or sequentially.
How to Log in and Overview
The Account Manager is your online portal for managing your company’s phone system. Account Manager is only accessible by 8x8 account administrators. You can access it here. Login information can be found in your welcome email.
A User Profile is required to give someone access to your 8x8 system. A User Profile must be created before assigning a user to an extension or feature, or to grant administrative privileges to your Account Manager.
You can create profiles one at a time, or upload multiple profiles from a *.CSV file.