Manage and Configure
As a phone system administrator you can use your 8x8 account to configure and manage phone extensions, create user profiles, customize your auto attendant, ring group, music on hold and more.
How to Log in and Overview
The Account Manager is your online portal for managing your company’s phone system. Account Manager is only accessible by 8x8 account administrators. You can access it here. Login information can be found in your welcome email.
A User Profile is required to give someone access to your 8x8 system and can be used for multiple extensions. A User Profile must be created before assigning a user to an extension or feature, or to grant administrative privileges to your Account Manager. A User Profile can be assigned to multiple extensions, giving the user the ability to use the same username and password to access Virtual Office Online for all their extensions.
You can create profiles one at a time, or upload multiple profiles from a *.CSV file.