Build Your Experience: Add Digital Communications to Apps and Websites in Minutes

Customers are demanding new ways to engage with brands, from contactless engagement and proactive notifications to live video support. This guide demonstrates how to add the latest video, SMS, chat apps, voice and analytics technologies into your apps and websites in minutes using APIs.

Chapter 1

1

Put video where your engagement is.

Add video meetings to your apps and website in minutes.

Chapter 2

2

Better meeting and call quality through analytics.

Learn how realtime call and meeting analytics can enhance user experiences at scale.

Chapter 3

3

Boost marketing effectiveness with SMS.

7 Critical SMS marketing tips every marketer should try in 2021.

Chapter 4

4

Chat apps for better customer service.

Accelerate customer outcomes with the rich media capabilities of chat apps.

Chapter 5

5

Number masking for private app to app calling.

Mitigate privacy concerns with 8x8's Voice API number masking capabilities.

Chapter 6

6

Reach your audience with text to speech messaging.

Automatically convert text to speech and call out to get your message across.

Chapter 7

7

The business case for APIs.

Wow your CFO with the cost savings and profitable revenue growth potential of communications APIs.

Chapter 8

8

5 tips for API security.

Increase customer engagement using the rich media experience and reliability of 8x8's chat apps API.

8x8 Original Thinker "I am outdoors the majority of my life actually...we have been able to extend our training by doing things virtually."

George Thomas, 444 Founder and RAAM Hall of Fame Inductee

8x8 Original Thinker "I am outdoors the majority of my life actually...we have been able to extend our training by doing things virtually."

George Thomas, 444 Founder and RAAM Hall of Fame Inductee

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