Build Your Experience: Accelerate Customer Connections

It's time to reimagine how you connect with customers and embrace a digital-first world. This eBook will give you a step-by-step guide to build and customize your customer experience using transformative APIs, SMS, chat apps, and embedded video.

Chapter 1

1

Reach customers everywhere.

Transform customer engagement using communication APIs

Chapter 2

2

Put video where your engagement is.

Reimagine customer engagement using video.

Chapter 3

3

Easy call performance monitoring.

Learn how detailed call and meeting analytics can gauge user experiences at scale.

Chapter 4

4

Boost marketing with messaging.

Immediately start using SMS messaging to connect with customers - no integration required.

Chapter 5

5

Save 30%+ with SIP trunking.

Learn how SIP Trunking makes it easy to move communications to the cloud and save 30%+ on your phone bill.

Chapter 6

6

Dazzle with a social chat app.

Increase customer engagement using the rich media experience and reliability of 8x8's chat apps API.

Chapter 7

7

5 tips for API security.

From end-to-end encryption to two-factor authentication, these tips demonstrate how to keep your data safe with 8x8 APIs.

Chapter 8

8

The business case for APIs.

Dazzle the CFO with the cost savings and profitable revenue growth potential of communications APIs.

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